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setting up new iphone7 need help

I'm trying to set up my new iphone 7 and entering the info manually. I got to the point its asking for my Apple Id password for my personal email. I didn't have one that I know of so I went into my apple account and added my email. But its still not accepting my password. I'm stuck. The phone won't go forward or backward because its not accepting my password for my Apple Id email.

iPhone 7, iOS 13

Posted on Aug 27, 2020 1:36 PM

Best reply

LD150

Level 10

90,001 points

Posted on Aug 27, 2020 1:41 PM

Is this phone pre-owned?

Did the setup start on the Hello and Language choice page? If not it may be activation locked by previous owner

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setting up new iphone7 need help

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