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Level 1

4 points

My iphone XR tells me I have a backup on icloud but when I try to do a restore from iTunes it says that no backup is available to do a restore from

AFter trying to update to 13.6.1 my iPhone XR crashed and I had to do a restore from scratch. My phone has restored my basic settings from iCloud and my phone tells me I have a backup in icloud from earlier in the month. However, iTunes cannot see this backup in icloud for me to restore from. How do I get this backup onto my phone again??

iPhone XR

Posted on Aug 27, 2020 9:25 PM

Best reply

Axel Foley

Level 10

148,506 points

Posted on Aug 27, 2020 10:14 PM

Here is ➔ How to restore your iPhone from iCloud. Follow the instructions from that guide published by Apple.

Axel F.

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My iphone XR tells me I have a backup on icloud but when I try to do a restore from iTunes it says that no backup is available to do a restore from

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