Level 1

4 points

Macbook Pro Bootcamp Bluetooth Keyboard Problem

My Surface keyboard keeps not working after working for some time. Disconnecting it and reconnecting it resolves the issue, but isnt a long term solution.

I've downloaded the latest drivers onto a usb via bootcamp and re-run (repair) bootcamp and the Bluetooth driver remains the generic driver. I have tried to manually select the driver but Apple Inc. is not in the list of manufacturers. I also do not see any bluetooth driver on the USB besides the Broadcomm bus driver. The bluethooth co-exist setting is not available on the WiFi driver settings.

Windows 10 2004

MacBook Pro 16″, macOS 10.15

Posted on Aug 28, 2020 2:15 PM

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32 replies

dank_ Author

Level 1

4 points

Aug 31, 2020 3:35 PM in response to Loner T

None of the properties have a value with VID(s).

dank_ Author

Level 1

4 points

Sep 1, 2020 11:13 AM in response to Loner T

Yes. Screenshots in the thread above.

dank_ Author

Level 1

4 points

Sep 2, 2020 11:13 AM in response to Loner T

Thanks. Version 12.0.1.875

dank_ Author

Level 1

4 points

Sep 2, 2020 1:28 PM in response to Loner T

I don't think I ever had the .874 driver to roll back to. When I try and roll back it actually updates to .876 and it breaks things.

Loner T

Level 9

59,536 points

Sep 2, 2020 1:29 PM in response to dank_

Does .875 work properly?

dank_ Author

Level 1

4 points

Sep 2, 2020 3:43 PM in response to Loner T

No, it works great in macOS. Never had an issue.

Loner T

Level 9

59,536 points

Sep 2, 2020 3:53 PM in response to dank_

What does .876 break?

dank_ Author

Level 1

4 points

Sep 2, 2020 3:56 PM in response to Loner T

All bluetooth. The entire bluetooth section disappears from device manager and devices no longer work.

dank_ Author

Level 1

4 points

Sep 2, 2020 4:11 PM in response to Loner T

Gave it a shot. It didn't resolve the issue.

dank_ Author

Level 1

4 points

Sep 2, 2020 4:25 PM in response to dank_

When it is in a broken state, Windows does say the device is still connected and doesn't report an issue but windows does not respond to any keystroke.

dank_ Author

Level 1

4 points

Sep 2, 2020 5:48 PM in response to Loner T

Yes, back on 875.

No power button. When the battery power is removed and connected, the issue is produced. Windows says the device is connected, but keystrokes are not recognized.

dank_ Author

Level 1

4 points

Sep 17, 2020 12:37 PM in response to dank_

This issue still remains. I'd really love to solve this problem.

Loner T

Level 9

59,536 points

Sep 17, 2020 2:20 PM in response to dank_

Do you see any entries in these keys, when the Keyboard/Mouse/Trackpad work properly?

dank_ Author

Level 1

4 points

Sep 17, 2020 3:09 PM in response to Loner T

No, I'm using the keyboard now and there are still no entries.

dank_ Author

Level 1

4 points

Sep 8, 2020 12:56 PM in response to Loner T

From what I can find online, the keys should be located here

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys

or here

Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys

but I don't have any entries. Am I looking in the right place?

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Macbook Pro Bootcamp Bluetooth Keyboard Problem