Text typed into the Notes field of a Contacts card disappears when I click away—as in gone, not just "can't see it in the window." I'm not syncing with anything (iCloud is off, no gmail sync), and I've tried the "fixes" that others have posted (e.g. removing login items). This has started just since the Mojave upgrade from High Sierra (yesterday).
MacBook Pro 15″, macOS 10.12
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
You can save us asking dozens of questions by submitting a report from this App for us to look at…
EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.
Pastebin is a good place to paste the whole report if you capture the URL while there…
Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...
<script src="https://pastebin.com/embed_js/KuvnghqA"></script>
The important part is...
https://pastebin.com/embed_js/KuvnghqA
Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...
Hoping to avoid recommending an OS reinstall...
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?
In the new account I can create a few new cards and the notes I type into them do not disappear and are not truncated at the last edit. But that's an initially blank address book. In my real account I created a backup of my contacts database (.abbu), moved it to the Public folder of the new account, and in the new account tried to import it into Contacts, but this failed—Contacts removed all of the entries in the address book (the test entries I'd just created, of which there were just a few), but did not replace them with the data in the .abbu file (about 25MB, with roughly 3,500 contacts). I tried moving the .abbu file to the desktop of the new account (in case there was a privileges issue), but Contacts would not import it from there either. So I haven't been able to try the new account with a meaningful address book.
Good work anyway, but gulp, it points to a corrupted contacts database as far as I can decipher.
Problem is unchanged with safe boot. EtreCheck report is at https://pastebin.com/embed_js/GK3XZkdV
Thanks!
Ok, great, delete this file & restart, any change?
/Library/LaunchDaemons/com.TabAppDaemon.plist
I deleted that file (and some others) when I saw the EtreCheck report; then restarted; no change (problem persists).
Text in Contacts Notes field is lost after typing (MacOS Mojave 10.14.6)
