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Old Apple ID no longer supported?

I have been trying to log into an old Apple ID to retrieve the many songs I purchased with it and I can't although I did quite recently. I am not pleased that iTunes is over and unhappy with Apple Music. How can I retrieve my library with that ID?


Posted on Aug 30, 2020 11:00 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2020 7:39 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

5 replies
Question marked as Top-ranking reply

Aug 31, 2020 7:39 AM in response to BobbiAZ

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Old Apple ID no longer supported?

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