Assistive touch button disappears multiple times a day

84hartleyj,

We appreciate you providing that information. Have you had the chance to restart your iPad yet? If not, let's give that a try to help refresh the iPadOS software: Restart your iPad

If AssistiveTouch continues to unexpectedly disappear after the restart, we should check if it has any shortcuts set up. Here's how: About the Accessibility Shortcut for iPhone, iPad, and iPod touch

We look forward to hearing back from you!

84hartleyj,

Thanks for confirming that for us. Have you had the chance to check if Accessibility Shortcuts are enabled on your iPad? This can be done by going to Settings > Accessibility > Accessibility Shortcut.

Cheers!

84hartleyj,

Thank you for checking on that. At this point, we ask that you connect with one of our Accessibility Support Advisors through the following website: How to contact Apple for accessibility support

Take care!

Hi 84hartleyj,

Thank you for posting in the Apple Support Communities. We see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:

Which iPadOS software version are you using?

Do you use pointer device with AssistiveTouch?

Are there any custom gestures set up for AssistiveTouch? Use the following resource as reference: Use AssistiveTouch on your iPhone, iPad, or iPod touch

Thanks!