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User profile for user: krychick
krychick Author
User level: Level 1
9 points

FaceTime keeps lagging

Whenever I FaceTime someone the call randomly starts to lag. The frame rate drops significantly and the video is delayed from the sound. Also the screen usually gets very bright when this happens. The person I FaceTime has updated their phone; we've both reset our phones numerous times, and we are out of luck as to what to do. Updating didn't work and resetting the phone only works for a period of time. We desperately want this issue fixed, please help. Thank you.

iPhone 7 Plus, iOS 13

Posted on Sep 1, 2020 5:09 AM

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User profile for user: anonyme4321
anonyme4321
User level: Level 6
17,263 points

Posted on Sep 1, 2020 5:21 AM

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

Potential sources of Wi-Fi and Bluetooth interference

Recommended settings for Wi-Fi routers and access points


Delete a built-in app from your device

  1. On your iOS device, touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
  2. Tap on the app, then tap Delete.
  3. Press the Home button to finish.

If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.


Restore a built-in app that you deleted

  1. On your iOS device, go to the App Store.
  2. Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
  3. Tap to restore the app.
  4. Wait for the app to restore, then open it from your Home screen.

If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch.

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Question marked as Top-ranking reply
User profile for user: anonyme4321
anonyme4321
User level: Level 6
17,263 points

Sep 1, 2020 5:21 AM in response to krychick

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

Potential sources of Wi-Fi and Bluetooth interference

Recommended settings for Wi-Fi routers and access points


Delete a built-in app from your device

  1. On your iOS device, touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
  2. Tap on the app, then tap Delete.
  3. Press the Home button to finish.

If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.


Restore a built-in app that you deleted

  1. On your iOS device, go to the App Store.
  2. Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
  3. Tap to restore the app.
  4. Wait for the app to restore, then open it from your Home screen.

If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch.

Reply

FaceTime keeps lagging

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