Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
My mobile for certain apps gets switched off automatically though i switch on mobile data for that particular app from the settings. Because of this im unable to use mobile data for certain apps like appstore, youtube, googlemaps and ubereats. Mobile data works fine with other apps like whatsapp. Please help me to sort this out.
iPhone 7 Plus, iOS 13
Hello geeth1919,
Thank you for contacting the Apple Support Community! We understand cellular data is being turned off unexpectedly for certain apps on your iPhone. We'll be happy to help with this.
For this issue, make sure your iPhone and the apps in question are up to date:
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
Make sure carrier settings are up to date as well:
Update your carrier settings on your iPhone or iPad
If you still have issues, try deleting the apps in question, restarting your iPhone, then reinstalling:
Take Care!
Hello geeth1919,
Thank you for contacting the Apple Support Community! We understand cellular data is being turned off unexpectedly for certain apps on your iPhone. We'll be happy to help with this.
For this issue, make sure your iPhone and the apps in question are up to date:
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
Make sure carrier settings are up to date as well:
Update your carrier settings on your iPhone or iPad
If you still have issues, try deleting the apps in question, restarting your iPhone, then reinstalling:
Take Care!
Thank you so much. This worked for me♥️
Mobile data issues
