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iTunes won’t download song purchases

I’ve noticed lately that when I purchase a song from iTunes it shows as downloading but always reverts back to showing the price of the song. When I go into my music list it doesn’t show the song as downloaded only shows a cloud with a blue arrow pointing downward so i click on it to download.. it will say downloading and then stop. I am having to sign out of iTunes almost every time I purchase a song to get it to download. All my settings are the same and I’ve restored my phone and updated to the latest version with it working correctly for a few minutes and then going right back to messing up. A few weeks ago I noticed a pop up saying iTunes can’t download this purchase even though I was not purchasing anything. I’ve updated to the latest iOS with no resolution. Any advice or others having this issue?

Posted on Sep 2, 2020 1:42 PM

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3 replies

Sep 3, 2020 1:18 PM in response to TaraJ35

Hi TaraJ35,


Thanks for letting us know that it still won't let you download songs, even after signing out and signing back in again. Perhaps this is an issue with connecting to the iTunes Store. Let's try the steps in this resource next.


If you can't connect to the App Store, iTunes Store, or other Apple services


Let us know if this resolves the issue.


Thanks again!

iTunes won’t download song purchases

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