I am having trouble getting maps onto my 2018 Hyundai Tucson. It was working fine then stopped. Siri still makes calls etc just not directions. I deleted the car from CarPlay and can’t get it back. Any suggestions?

am having trouble getting maps onto my 2018 Hyundai Tucson. It was working fine then stopped. Siri still makes calls etc just not directions. I deleted the car from CarPlay and can’t get it back. Any suggestions?

Posted on Sep 2, 2020 1:10 PM

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1 reply

Sep 3, 2020 12:16 PM in response to cyurick

Hi cyurick,


It sounds like you're having an issue accessing or using Maps with CarPlay, is that right? CarPlay is safer way to use your iPhone while you drive, and we want to make sure it works correctly for you.


 Just to make sure we're on the same page, can you let us know more about the issue you're running into with Maps while using CarPlay? For example, are you unable to get turn-by-turn directions, or something else? Does this issue only happen when using Siri to control CarPlay?


To help us narrow this down further, can you let us know which model of iPhone you have, and which iOS version it's running? Find the software version on your iPhone, iPad, or iPod


In the meantime, you can find some great information about using CarPlay here: Use CarPlay with your iPhone


Thank you!

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I am having trouble getting maps onto my 2018 Hyundai Tucson. It was working fine then stopped. Siri still makes calls etc just not directions. I deleted the car from CarPlay and can’t get it back. Any suggestions?

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