Since last week till date, from iOS 13.6 and 13.7 updated, the issue with downloaded gif files is ongoing. Any gif file downloaded from Chrome browser only save a phot of it and not the actual gif. This issue does not occur when the gif is downloaded from Safari. Gif in messages app works fine too. Gif files that were downloaded earlier works fine.
iPhone 7 Plus, iOS 13
Late to the party but this is still an issue with the Chrome browser as of today today. Safari worked for me to save a gif from google. Also try using the dedicated Google app (not chrome) as that worked for me as well. Hope this helps some!
It’s the browser. Try it from Bing. Chrome saved a GIF as a regular pic for me also, but Bing worked just fine.
Correction: The Aloha browser works.
The problem isn’t viewing gifs in chrome...the problem is downloading a gif from chrome to your photo album on iPhone. When you download a gif from chrome and you save it to your photo album on iPhone it gets saved as a still image not an animated gif...very frustration worked for years until recently.
arvind888,
Thanks for providing the info. We'd recommend reaching out to Chrome support for more info on how to get them to show animated in the Chrome browser.
Have a great day!
Thank you for the response Bailier. I’m aware of the #images function for gifs to work in the messages app. I am referring to the gifs downloaded from Chrome which used to work earlier and has stopped working for new gifs being downloaded now since the last week or so.
Teddy, not sure the issue is being understood even after multiple posts on this thread and clarifying it. Another user is also explained the issue now. It’s the downloaded gif from chrome to the photo album that has an issue. In the album it saves as a still image. Chrome Browser still is showing gif as gif. You guys need to find out why the downloaded gif is showing up as still image in the photo album on iPhone
This suckkkks. The only way you can get a gif to play is if you copy and paste the entire url which means you save the gif to the album nor share it with anyone else unless you send the url. This worked for years. Yearsssss
No, the problem remains from all browsers.
I have this problem too. It is so frustrating! Does Apple actually care about it's users anymore?
It’s not working on Opera browser either. It’s super annoying. This feature was fine before the updates.
Apple hates Google. Google hates Apple. And we all lose.
Hello arvind888,
We understand that you are having an issue with saving GIFs in the Chrome browser only. We'd love to help. GIFs from #images animate only in the Messages app on Apple devices. More info can be found here: Send and save GIFs on your iPhone, iPad, or iPod touch. We're unable to say if there is a way to get the Chrome browser to animate them.
We hope this helps. Have a great day!
Downloaded Gif file saved as just a regular photo
