Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad freezing when charging

Anyone know why or have a fix?

iPad Pro, iPadOS 13

Posted on Sep 7, 2020 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2020 1:03 PM

Well if it only freezes when charging then I would think its related to the charging system. Are you using Apple approved charger and cable? For the longest time I did not know there was a difference until I realized that official Apple lightning cables have a Apple chip in them for charging and other knockoffs sometimes uses a clone type system. Power supplies also can cause problems as well. Maybe find a way to test on a different charger and cable combination.

1 reply
Question marked as Top-ranking reply

Sep 7, 2020 1:03 PM in response to rockchicxxx

Well if it only freezes when charging then I would think its related to the charging system. Are you using Apple approved charger and cable? For the longest time I did not know there was a difference until I realized that official Apple lightning cables have a Apple chip in them for charging and other knockoffs sometimes uses a clone type system. Power supplies also can cause problems as well. Maybe find a way to test on a different charger and cable combination.

ipad freezing when charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.