You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rockchicxxx Author

Level 1

18 points

ipad freezing when charging

Anyone know why or have a fix?

iPad Pro, iPadOS 13

Posted on Sep 7, 2020 12:35 PM

Top-ranking reply

John Scott1

Level 3

567 points

Posted on Sep 7, 2020 1:03 PM

Well if it only freezes when charging then I would think its related to the charging system. Are you using Apple approved charger and cable? For the longest time I did not know there was a difference until I realized that official Apple lightning cables have a Apple chip in them for charging and other knockoffs sometimes uses a clone type system. Power supplies also can cause problems as well. Maybe find a way to test on a different charger and cable combination.

View in context

ipad freezing when charging

Similar questions