Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Unable to update apps

I just purchased a new MacBook Pro and am prompted to update garageband, imovie, etc. But when i try to update I get the alert "(insert app) cannot be updated because it was refunded or purchased with a different Apple ID." This is a brand new MacBook and the apps were already on my computer, so I'm not sure why it would say that. Do i have to delete and redownload?

MacBook Pro 13″, macOS 10.15

Posted on Sep 9, 2020 8:12 AM

Best reply

Sharhari

Level 5

6,293 points

Posted on Sep 9, 2020 8:27 AM

Please see previous discussion: unable to update preinstalled apps on my … - Apple Community

Hope it helps.

View in context

Unable to update apps

Similar questions