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ayavball Author

Level 1

5 points

iPhone X dies fast while on Facetime

Does anyone else have a problem where their phone (specifically iPhone X) dies extremely fast while on facetime? Also, when I'm on Facetime and I'm charging my phone, my phone doesn't charge. Like when I plug in my phone it shows that it's charging with the little bolt symbol, but the actual percentage number of my battery is decreasing. Why does this keep happening? And why is this happening while I'm on Facetime? Thank you for all your help!

iPhone X, iOS 13

Posted on Sep 10, 2020 2:15 PM

Top-ranking reply

sterling r

Community Specialist

Posted on Sep 11, 2020 2:15 PM

Hi ayavball,

We see your iPhone X isn't seeing proficient battery life while FaceTime is in use. First, have you made sure that the device is set up to Maximizing Battery Life and Lifespan. Also, do you know what iOS version the device is on? If you're not sure, you can find that under Settings > General > About.

Cheers!

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iPhone X dies fast while on Facetime

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