Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XS battery question

I have opened a brand-new iPhone XS on the 18th of August. And i just charge the phone for 2 hours in the morning daily 8-10am. The battery health off the phone is already down to 97%, now is this normal because I’ve been using this phone only for probably less than 30 days and it’s already down to 97%. Is it normal?

iPhone XS, iOS 13

Posted on Sep 10, 2020 10:10 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2020 10:10 PM

Hi, that's actually normal so no need to worry unless your battery drains quickly.. You can check the following resources:

iPhone Battery and Performance

Maximizing Battery Life and Lifespan

About the battery usage on your iPhone, iPad, and iPod touch


You can also restore the phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings

7 replies
Question marked as Top-ranking reply

Sep 11, 2020 8:09 AM in response to Ingo2711

I spoke with the Apple helpline today and they ran the diagnostic online and said that everything is in green and everything is fine but I know for sure that this is not normal that the battery is wearing out way too early. I’ve previously used an iPhone 8 and I know that it almost ticket 2-3 months for the battery to come down to 99% health. What can I do

iPhone XS battery question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.