Not able to setup HP Printer GT5811 on my new MacBook Pro 2020
I am having problem setting up my HP printer (GT5811) on my new MacBook pro
OS version 10.15.6
I am able. to see the green dot next to the printer in "System Preference settings"
When I print a document, the queue is shown and it disappears without any error message. Just like when it does after a successful print.
Action taken:
- I have reset the printer in the printer and scanner section of system preference
- The NVRAM is also reset
I still have my 2017 MacBook Pro running the same OS and I am able to print and scan with the same printer.
I contacted the Apple support and they said that this problem is beyond them.
Any help is deeply appreciated.
Thanks.