Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store goes unresponsive after switching user back and forth macOS Catalina.

Hi,

After changing user , the app store goes unresponsive.

Its not frequent , but most of the time.


The only solution is force kill and reboot.


Any idea ?

MacBook Pro 13″, macOS 10.15

Posted on Sep 11, 2020 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2020 4:29 PM

Try resetting SMC and NVRAM and then boot into Safe Mode by starting up holding Command S. It's a long boot because macOS does some maintenance under the hood and can solve some problems. It does things like deleting cache files, reorganizing boot structures, etc.


Also try logging off of your iCloud account on the Mac and logging back in.

Similar questions

3 replies
Question marked as Top-ranking reply

Sep 11, 2020 4:29 PM in response to r.dave

Try resetting SMC and NVRAM and then boot into Safe Mode by starting up holding Command S. It's a long boot because macOS does some maintenance under the hood and can solve some problems. It does things like deleting cache files, reorganizing boot structures, etc.


Also try logging off of your iCloud account on the Mac and logging back in.

App Store goes unresponsive after switching user back and forth macOS Catalina.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.