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I have lots of music under an account but no longer can access this music

I have music in an old account that I've been trying to access. When I select a song next to a blue cloud (which means it's ineligible), A login screen for an account I had 12 years ago pops up. I have no ideal what the password is. Is there a way to merge my old and new accounts so that I can have access to my music from my old account? I don't want to loose this music I paid for.

Thank you.

Steve B.

[Edited by Moderator]

Posted on Sep 12, 2020 8:40 AM

Best reply

LACAllen

Level 8

43,440 points

Posted on Sep 12, 2020 5:39 PM

Is there a way to merge my old and new accounts so that I can have access to my music from my old account? I don't want to loose this music I paid for.

No. You can't merge accounts.

Without the password for your old account that content is not available to you.

https://support.apple.com/en-ca/HT201487

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I have lots of music under an account but no longer can access this music

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