Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I change my Apple ID. The phone no is the same but when verifying my new Id.. it’s undeliverable and won’t acknowledge it as my new id

Why am I unable to change my Apple ID? The phone no is the same, and it says I cannot delete my old Apple ID without 1st making a new one. But when it allows me to make new one, when verifying code is sent to new Apple ID, it’s undeliverable. It’s not acknowledging the new I’d. ????help I have iPhone 8 plus

iPhone 8 Plus, iOS 13

Posted on Sep 13, 2020 6:58 AM

Reply
Question marked as Best reply

Posted on Sep 13, 2020 7:02 AM

I’m trying to change my Apple ID, but it won’t acknowledge my new one when verifying it. It’s undeliverable. I have an iPhone 8 plus

1 reply

Why can’t I change my Apple ID. The phone no is the same but when verifying my new Id.. it’s undeliverable and won’t acknowledge it as my new id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.