I can’t get face memoji in camera mode through messaging with iPhone Xr but my friend can get help please
iPhone XR, iOS 13
Question marked as
User profile for user:
melissa_m77
User level:
Community Specialist
Greetings, Amit_kamat!
Thanks for reaching out to the Apple Support Communities! It sounds like you’re having an issue accessing the option to use Memoji on your iPhone. Please check out this article for How to use Memoji on your iPhone or iPad Pro to be sure you’re following the proper steps to create and access Memojis. Then, be sure you're following the proper steps to use Camera Effects:
"Use Camera Effects with your Memoji
With iOS 12 and later, and iPadOS, you can use Camera Effects to liven up your conversations even more. Quickly create and share a photo or video with Memoji:
- Open Messages and tap the Compose button
to create a new message. Or go to an existing conversation. - Tap the Camera button
, then take a photo or video. - Tap the effects button
, tap the Animoji button 
, then pick the Memoji that you want to use. You can add more effects to your photo or video. - After you pick your Memoji, tap
in the bottom-right corner, then tap 
. - Tap the Send button
or tap Done to add a personal message before you send your photo. If you don't want to send the photo, tap 
in the upper-right corner of the photo."
If you are still having an issue, check out these steps to Update your iPhone, iPad, or iPod touch and be sure you’re running the latest software version available for your iPhone.
Let us know the results and have a great day!