Purchase date not validated MacBookPro

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Level 1

12 points

Purchase date not validated MacBookPro

Hello community.

Im looking to buy a MacBook pro 16” late 2019, some random guy offered me one for a very good price.

But before buying it I insisted to check its serial number to see if it’s new/inactive or used. He gave it to me and I applied it into the official apple serial check and it only says: “purchase date not validated”. Should I contact apple with the receipt or the owner?

He told me that he can give me the receipt and if he entered it before buying it will start the standard warranty. What should I do in this case ? Please help

MacBook

Posted on Sep 14, 2020 9:22 AM

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Answer 1

Best reply

neuroanatomist

Level 8

49,005 points

Sep 14, 2020 9:29 AM in response to AbrahamJD

Apple can update the purchase date.

Correct the purchase date or expiration date for your AppleCare agreement - Apple Support

Make sure the seller follows the steps in What to do before you sell, give away, or trade in your Mac - Apple Support, if not and the Mac becomes Activation Locked, you'll find that what was a good price for a Mac is exorbitantly expensive for a paperweight.

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Answer 2

Tesserax

Level 10

149,063 points

Sep 14, 2020 9:30 AM in response to AbrahamJD

I suggest that you contact Apple directly with both the notebook's serial # and a copy of the receipt to see if they can assist you with this matter. You can use the Contact Support link in the upper righthand side of this forum's web page.

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Answer 3

AbrahamJD Author

Level 1

12 points

Sep 14, 2020 9:42 AM in response to neuroanatomist

He claims the laptop is new but the box is opened. That’s why I haven’t bought it at the time. What should a seller do when he sell a new laptop, other than giving a receipt? He also told me that his Macs are from a company he assisted to create, but then left it with a couple MacBooks.

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Purchase date not validated MacBookPro

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