The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello everyone,
I just bought my brandnew macbook pro 13" 2019 two days ago and I was not able to check my serial number. It kept saying the "purchase date not validated". I bought it from Future World store (Apple Premium Reseller) in Vietnam. I already contacted the store in Vietnam and they told me to wait. I can't call Apple support since I am currently in Vietnam. I would like to ask do you know how long do I really need to wait?
Thank you
That's really hard to say. This is just a user to user forum. I would ask Future World.
Purchase Date not Validated
