Found XS Max

Someone sold me an activation locked (which I didn't know) iPhone XS Max. How can I return the phone to its original owner? Do I just return it to Apple Store?

iPhone XS Max

Posted on Sep 14, 2020 1:16 PM

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4 replies

Sep 15, 2020 4:18 AM in response to jbakiriejnr

Hi, you can't return the phone to the original unless you know the original owner. You can return the phone to the person who sold it to you & get a refund.


If you have the original receipt/invoice of the phone, you can call Apple Support & they can assist you with removing the Apple ID on the phone. Otherwise you can bring it to an Apple Store for trade-in or recycling.

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Found XS Max

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