Apple pencil 2nd gen not working

I have used all the suggested ideas to connect pencil to my iPad Pro 11 restarting etc. pencil will not connect. I have purchased both these items in March 2020. Any suggestions or should I contact Apple and have pencil replaced?


iPad Pro, iPadOS 13

Posted on Sep 16, 2020 9:38 AM

Reply
3 replies

Sep 17, 2020 2:28 PM in response to Erika1313

Hey Erika1313,


Thank you for using Apple Support Communities!


We see from your post that you're having issues with pairing your Apple Pencil with your iPad. We'd like to help.


This will help:


Connect Apple Pencil with your iPad - Apple Support


"If your Apple Pencil won't pair with your iPad

  1. Make sure to center your Apple Pencil (2nd generation) on the magnetic connector on the right edge of the iPad. For an Apple Pencil (1st generation), remove the cap and plug your Apple Pencil into the Lightning connector on your iPad.
  2. Restart your iPad, then try to pair again.
  3. Go to Settings > Bluetooth and make sure that Bluetooth is turned on.
  4. On the same screen, look under My Devices for your Apple Pencil. If you see it, tap . Then tap Forget this Device.
  5. Connect your Apple Pencil in to your iPad and tap the Pair button when it appears after a few seconds. 
  6. If you don't see the Pair button, wait for one minute while your Apple Pencil charges. Then try connecting your Apple Pencil again and wait until you see the Pair button.
  7. If you still don’t see the Pair button, contact Apple Support."


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple pencil 2nd gen not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.