Apple TV 3 UI freezing and then rebooting after pausing a video on Youtube

Just updated my Apple TV 3rd gen to 7.6, when I noticed that pausing a YouTube video freezes the UI and makes the Apple TV reboot.

Any Help?

Apple TV

Posted on Sep 17, 2020 1:13 AM

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57 replies

Sep 30, 2020 11:07 PM in response to ripchord

Hi,

I followed all your steps but no pop-up window appeared at the following step so I couldn’t get to browse to my saved firmware and select it. It kept going without that option and Apple TV was acting the same as before. I think iTunes automatically downloaded the latest update without asking me.

  • As soon as you do that, a pop-up window will appear. Browse to where you saved the firmware file and select it. (The IPSW file).



Oct 9, 2020 8:56 PM in response to ripchord

@ ripchord, hmm, interesting (I'm in northeast USA). I started a new thread with a picture of the issue - I'll see if anyone else in my region is dealing with this/replies to it. Here's a link for anyone viewing this thread:


https://discussions.apple.com/thread/251902287


It definitely does... what a vacuum cleaner does... but if it's between that and waiting for Google to fix all of these YouTube issues, I'll just bite the bullet and upgrade. Our streaming services are dropping like flies from the G3 ATV!!


Thanks again for all of your help on these issues (and everyone else on the thread), you rock!

Nov 2, 2020 5:42 PM in response to pharaone

I just got an email today from the "YouTube Help Community" notifying me of a reply (to my original contact with them about this issue) from official "Google Employee" Sarah of "TeamYouTube" . . . She said "Thanks for flagging. We are looking into this with Apple and will respond here when we have more to share!"


SIX WEEKS later and finally someone from Google acknowledges/replies, and only to say "no info, keep waiting." Thanks, Google. *HUGE EYE-ROLL*


If they ever actually "have more to share" I'll be sure to post it here...

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Apple TV 3 UI freezing and then rebooting after pausing a video on Youtube

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