Can’t select AirPlay device while phone call is active.

Hello everyone,


Why can't I control one of my AirPlay devices when I make a call? I would like to stream the music to Apple TV during my call, but the corresponding device does not even appear in the selection list. Any solutions to this?


Thanks a lot!

iPhone 11

Posted on Sep 17, 2020 11:42 AM

Reply
1 reply

Sep 21, 2020 7:42 AM in response to tomxmr

Hello tomxmr,


Thank you for using Apple Support Communities!


We understand from your post that while on a call you are unable to enable AirPlay to listen to music on your Apple TV. AirPlay is enabled and you are playing music before you make or receive a call, AirPlay will continue to play your music on the Apple TV during your call. If you pause your music and you make or receive a call, you can play your music again while on the call. If AirPlay is disabled and the AirPlay device is not selected, you will not be able to select your device while on a call. You will have to select it either before or after your call.


You can leave feedback about this feature here: Product Feedback - Apple


Best Regards.

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Can’t select AirPlay device while phone call is active.

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