After ios14 update my iphone 11 pro freeze if airpods2 connected

I've updated my iphone 11 pro to ios14. If I connect my airpods 2 to iphone all video/music applications freeze. If I turn off bluetooth the applications start working well.

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 1:12 PM

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Posted on Nov 18, 2020 5:20 PM

I am also experiencing this issue to the point where my phone has crashed and restarted multiple times when attempting to play any form of audio while the Airpod Pros are connected. I do have an Apple Watch and this appears to be interfering with the Bluetooth of the Airpods, therefore I used the workaround suggested by others to disconnect the Bluetooth on the Apple watch, then reconnect the Airpods. The audio then loaded without issue and after reconnecting the Bluetooth on the Apple watch, it is still working. Albeit, this has been very frustrating and after seeing how long this has been going on for, we can only hope Apple addresses this clearly common issue.

76 replies

Oct 31, 2020 10:57 PM in response to siarheim84

Hello guys so my husband and I just got ours and I FINALLY got it! So I think someone else same the same thing but just to give you a 2nd opinion. So basically once I turned my Bluetooth off I was able to connect the airpods. Once you you’ve connect them you can simply connect your watch back. I did take them out of my ear and put them back in the case and I was still able to stay connected to the watch & airpods so I think we found out solution guys.

Feb 6, 2021 6:34 AM in response to siarheim84

Iphone 12. Pro max, series 6 watch, air pods pro.

Same issues as above, freezes phone & wont play.

Tried the suggestions of reset & repair pods, ear piece set up & turn blue tooth on watch off.


While turning the watch bluetooth on, pairing/playing & then turning on works it renders my watch useless.


i use my watch for workouts that are tracked via watch workout/fitness + & it wont work with the airpods as arnt initiated via the phone

eg; apples new walking workouts with interviews wont play on airpods at all which means the only way i can listen/do them is with different headphones.


contacted apple for support & told them all of what i did & sent them this thread. All they suggested was I take them into a store to be looked at, which I cant do as there is none local to be & were in lockdown.


Uber helpful!

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After ios14 update my iphone 11 pro freeze if airpods2 connected

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