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Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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1,375 replies

Sep 22, 2020 7:44 AM in response to Hageltjes

I’ve a different problem. My Apple Watch only records outdoor workouts and without heart rate information during workouts. Steps, workouts, activities, heart rate, sleep all have sync issues and the data between my watch and iPhone is way far off. All my streaks are now gone for a toss since the upgrade. Not sure how this was even quality passed and released for an upgrade in the first place

Sep 22, 2020 8:15 AM in response to Hageltjes

I'm having an issue similar. When out for a run with my cellular Apple Watch only, the run is not synced with my iPhone. When on a walk however it syncs the activity but only drops a pin on the location. My rings seem to move however for both exercise. I've went down the list of unpairing and pairing, location services and so on. Nothing seems to help.

Sep 22, 2020 9:14 AM in response to emeryleaf

All - as a follow-up to my initial post, where I had tried -

1) Power off/on both Watch (series 4) and phone (Xs)

2) Airplane mode on/off

3) Check all location/privacy settings

4) Re-pair Watch (twice)


Last night since I had some time I fully reset my phone (all content and settings) and let it restore from the Cloud back-up. Since then, my activity has been tracking correctly in the Activity/Fitness app, and the Health app. It always looked OK on the Watch.


Activity from last Thurs-Sun is still incorrect when comparing Health app to Watch/Fitness app, AND (what I know is a major problem for many people), the routes from ALL historical walks and hikes are missing. There is only the starting point pin. I did complete a walk yesterday evening, and full route info showed as normal.


Hope this might help someone in at least getting new data corrected.

Sep 22, 2020 9:32 AM in response to Hageltjes

HERE'S WHAT WORKED FOR ME (iPhone 11 Pro Max and AW4 W/ LTE):

-I went to the watch app on my phone and "all watches" in upper left (I have 2 watches paired, one I use just for sleep tracking)

-Clicked the little "i" to the right of the watch I wanted to unpair

-Scrolled down and clicked "unpair"

-Chose to keep cellular plan, when the option popped up

Since I kept them next to each other the whole time while unpairing, once unpaired, the iPhone saw the Apple Watch and asked if I wanted to pair it, which I did, and when I was given the option to pair from a backup/restore, or pair as a new Apple Watch, I selected to pair as a new Apple Watch. I told it to install all apps and I had to set up the watch face and other settings again. It took like 10-15 min. The watch kept WatchOS7 and now correctly maps and logs the GPS.


This morning's run still doesn't have GPS data (I upgraded last night, causing the same prob as everyone else here), other than distance, which was perfectly accurate. I wouldn't be surprised if I never get the route for that run restored. However, I tested a new run and bike ride and both mapped correctly after re-pairing.

Sep 22, 2020 9:50 AM in response to Hageltjes

I am having this issue but also my runs and sometimes walks doesn’t show as a workout in the fitness app (old activity app) in my iphone.

However, calories and minutes of exercise does count towards my rings but I can’t see the summary of my runs like splits and segments on my iphone while they do show up in my watch.

As others hace reported, when they do appear in my iphone there is no gps data other than starting point.

I unpaired and paired my watch but still having the same issues, very frustrating, hoping there is a fix VERY soon

Sep 22, 2020 10:30 AM in response to Hageltjes

I'll give you all an update: I called Apple Support again today. They could not find this bug reported to engineering. All previous solutions from you guys (force shutdown, unpair/pair Watch, restore Watch from backup, etc.) did not work for me.


I helped friendly Apple Support with submitting the bug report. Including diagnostics and screenshot from my Apple Watch series 6 (watchOS 7, with correct rings, graphs and workouts) and diagnostics, log reports and screenshots from my iPhone 11 Pro (iOS 14, correct rings, incorrect graphs, missing (but not all) workouts and missing routes/just a pin). Routes from my Watch 2 (not updated to watchOS 7, of course) from last week are also missing, so this must be an iOS 14 bug.


Let's keep out fingers crossed for a fast bug fix and update of iOS 14.

Sep 22, 2020 10:32 AM in response to stokstaartje

stokstaartje wrote:

I'll give you all an update: I called Apple Support again today. They could not find this bug reported to engineering. All previous solutions from you guys (force shutdown, unpair/pair Watch, restore Watch from backup, etc.) did not work for me.

I helped friendly Apple Support with submitting the bug report. Including diagnostics and screenshot from my Apple Watch series 6 (watchOS 7, with correct rings, graphs and workouts) and diagnostics, log reports and screenshots from my iPhone 11 Pro (iOS 14, correct rings, incorrect graphs, missing (but not all) workouts and missing routes/just a pin). Routes from my Watch 2 (not updated to watchOS 7, of course) from last week are also missing, so this must be an iOS 14 bug.

Let's keep out fingers crossed for a fast bug fix and update of iOS 14.

Someone in another thread did report being contact by Apple engineers. However, what you did was spot on. The more people who file reports, the better.

Activity GPS issues after watchOS 7 and iOS 14 updates

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