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Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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1,375 replies

Sep 22, 2020 1:30 PM in response to mroush

mroush wrote:

Just finished a discussion with support. They’ve got no idea what is going on. Finally gave them the link to this thread so the can see it’s an issue. Totally ridiculous.

At least two other people have reported speaking to Apple about this. One said that Apple contacted them for data. First line customer service people may not have access to all the current bug reports and investigations.

Sep 22, 2020 2:59 PM in response to Hageltjes

I have experienced the same issue with my original Apple Watch with version 4.3.2.

Not only does the GPS info and map not record, but also none of the splits on my walks or cycles are visible.

used to give me 1km split times - all very useful and now since upgrading my iPhone XS to IOS 14 the Workout data is not recorded in the detail that it was previous. As my watch cannot run Version 7, this suggest that the issue is definitely an IOS 14 one.

And all the historical data of the splits and the routes is also no longer visible.

Sadly a serious glitch that should get some careful attention please.

thanks

KB


Sep 22, 2020 3:13 PM in response to Hageltjes

Yup, got this too. iPhone XR on ios14 with Apple Watch 5 on watch os7. Walks, Hiit, and Cross training do not sync. The exercise and move data go to the phone, but not the activity. Runs sync, but only the start point on the map. Stand hours not working correctly.


i have unpaired and repaired, and still these issues persist. I expect more from you apple...

Sep 22, 2020 3:15 PM in response to Hageltjes

This is not just a Watch bug. The Activities app in iPhone OS 14.0 is not showing any map data for any previous run, bike ride or walk etc.! Is the data still there or has it vanished for good?


This is really beta software. Numerous things have not worked as expected with these updates (Siri Shortcut app on phone, bike routes for Maps etc.).

Sep 22, 2020 3:32 PM in response to Hageltjes

Same issue here. XS Max on iOS14 and series 5 on watchOS 7. Not only does my watch no longer track GPS data but ALL my routes are gone from the past few years and are no longer visible in the workouts/health app. I’ve unpaired and repaired the watch, reset fitness calibration, toggled privacy settings, the whole shebang. Definitely a VERY frustrating bug in iOS 14/watchOS 7 that I hope apple fixes ASAP. Quite disappointed this somehow made it through into the public release.

Sep 22, 2020 3:43 PM in response to Hageltjes

I’m having the same issue on Apple Watch S3 and iPhone XR. I can’t see routes for any workouts since the update. My walking and running workouts are also missing the min and max ‘Elevation’ info, although ‘Elevation gain’ is still there. And I’m also missing the time for the final incomplete km in ‘Splits’ - for example, if I go for a 3.6 km walk, I’ll only get info for the 3km and not the remaining 600m. Hope these issues are resolved soon..

Sep 22, 2020 3:44 PM in response to Mace

Unfortunately, i think we’ll all just have to get comfortable with the fact that this update resulted in data loss for a lot of us.


This is the first time i’ve had this bad an experience with Apple. And it doesn’t look like iCloud can even help. Looks to be a design flaw. If they say something about it, it would allay a lot of concern but we’re even getting clouded information that Apple support even knows this problem exists.

Sep 22, 2020 6:44 PM in response to Hageltjes

Feeling like it’s a ios14 issue since all the health data seems to be missing from the health app. Asked at the Apple store today and they hadn’t heard of this issue. They did find this thread but didn’t have any input. I’m also missing 3 months of data and now my runs won’t import into Strava - just says missing data. It has to be there because my runs are accurate in watch and have elevation and other stats that need GPS. Seems like the GPS data doesn’t get saved in iOS 14. Really frustrating.

Sep 22, 2020 8:50 PM in response to everett226

I updated to ios14 and my phone started to overheat as well which I didn't hear many people mention in this thread. I called support. They had me back up my phone on itunes and restore it and that resolved the overheating and draining my battery on my phone. I still have issues with my watch syncing with the FitnessApp though.

Activity GPS issues after watchOS 7 and iOS 14 updates

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