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Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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1,375 replies

Sep 22, 2020 9:19 PM in response to Hageltjes

Yes I’ve experienced the overheating on the phone too. Battery on the phone is also draining faster. I use my iPhone to track my strength workouts and listen to music. Before the iOS 14 update I’d drop from 100% down to around 92%-90% after an hour workout. Today during my workout it went from 100% to 68%. Resting heart rate is also out of whack...it’s jumped 10-15 bpm since the updates to my watch and phone. Something’s not right.

Sep 22, 2020 9:33 PM in response to Hageltjes

Same problem with my Apple Watch Series 3 and iPhone 7. All good with GPS data but then, firstly, I upgraded my phone to iOS 14 first and completed a run with my watch still on 6 and the GPS data didn't transfer. Makes me think the problem may be the phone iOS, not the watch. Now that I have updated my watch as well, the problem persists. Scrolling back through my runs on my phone, it looks like all of the GPS data has disappeared. For a company that prides itself on its fitness app, this is not a good look; very frustrating.

Sep 22, 2020 11:12 PM in response to Hageltjes

What annoys me more than anything is the mish mash of response from apple. I've spoken to 3 different people on the phone. 2 initially said nah there's no reports.


The first guy said I was the first person to report it - which was a flat out lie.


The 2nd person was as difficult as anything and said there was an issue would provide any information and said "why did i upgrade, I should have waited" then the phone dropped.


The 3rd person was okay, she took ownership of it and immediately identified existing issues and pulled more info.


I've got no response from apple via their twitter support - it's as though they've blocked me or something.


This was a public release and the quality control is appalling... But hey I guess Tim Cook & other management are too busy have stupid activity ring competitions with NBA players to care about the fact they've nuked huge amounts of data.

Sep 22, 2020 11:14 PM in response to slbro

Having the same issue.


Noticed when I transferred my activities to Strava that tracking data was not present.

WatchOS 7 (AW Series 3 GSM) and iOS 14 (iPhone11 Pro Max).


All my previous Activities still contain the tracking map.


Issue occurs with and without my phone present during the activity.


The new activities have a correct distance, which agree with other runs/walks I have made over the same track. Watch also beeps at me when reaching KM milestones, so the Watch seems to be tracking distance OK.


Please fix!

Sep 22, 2020 11:18 PM in response to Hageltjes

Same issue for me except it also happens even when I do a workout with the phone on my person as well. When I go to sync the workout with Strava I get a warning that the workout doesn’t contain any location data and then the workout info is all messed up. This morning, my 5 mile run in 38 minutes synced as a .64 mile run in 60 minutes. Help!!

Sep 22, 2020 11:44 PM in response to Hageltjes

I'm using Apple Watch Series 4 Nike+ version and with iPhone X. Both running latest OS version which is iOS14 and watchOS 7


I have the same problem also. It happen to me when i did an hour Cycling following by 30 min running. Both GPS Map also stay at starting point and there is no GPS Route Map. Any alternative to fix this while waiting the patches from APPLE? Because the 40th RACE is on this coming 4th OCTOBER London Virtual Marathon. I need to submit the virtual run result with the GPS Route Map on my workout/activities. Need to sync to STRAVA and need to show at NRC also.



Sep 23, 2020 2:43 AM in response to Hageltjes

Same issue using Apple Watch S5 and iPhone 11 Pro. Importing data to Strava is a real mixed bag. Just come back from a 10km run and only 160m was logged, though distance on Workout Activity spot on. Not sure if it’s linked to privacy settings with Health app which seems to act as a bridge between Apple Apps and 3rd Party apps. Within Heath > Activity > Options > Data Sources & Actions there’s a data ‘Apps allowed to read data’ string where you can specify apps that can use the data. This is currently set to ‘None’ no matter what I or an Apple rep could do we couldn’t get Strava on this list.

Sep 23, 2020 3:45 AM in response to Hageltjes

This is fantastic, I upgraded my Series 2 watch to a brand new Series 6 which arrived yesterday.

I normally use iSmoothRun to log my runs but it refuses to install onto my watch so I decided to use the built in workout app and I have no map data, just a start point.

After reading what others have posted here I can see that all the route data for my previous runs has gone from the Apple Activity App.

So I'll be going back to using my old watch, what a waste of money.

Sep 23, 2020 3:59 AM in response to TC!

i have a series 2 & a series 4. Both are useless after upgrading the iOS 14.


The series 2 has exactly the same issues as the 4 when it comes to the debacle that is the Health/ Activity app.


Apple support don’t help & Sem to think losing all my health data is an acceptable resolution. If we have to wait a month for them to announce the new phones before an update comes I’ll be looking into trying to extract my data and move to another platform.


Apple, they care about your privacy so much they don’t even let you access your own data...

Activity GPS issues after watchOS 7 and iOS 14 updates

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