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Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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1,375 replies

Sep 24, 2020 6:42 AM in response to smamus

Last night I took the risk and unpaired the watch, erased it (but saved the cellular plan) and reinstalled. As of now every app that failed is working..Strava loads (Haven t tried the GPS function), Fitness now recording activity, UA Map My Ride loads and launches as do a few other apps that weren’t working such as the Heart Rate. Was a pain. Most things reloaded from backup but had to put CVC codes for the cards in Apple Wallet one by one. We’ll see if this sticks.

Sep 24, 2020 7:12 AM in response to Hageltjes

I'm having the same issue - my workouts are not transferring to the updated fitness app but the exercise minutes/move calories do transfer over. I also use another app called "zones" and workout data/heart rate info is also not transferring over to that. I have tried unpairing/re-pairing my watch and also reached out to Apple Support- they put a ticket in to try to get me more help. I hope the issue is resolved soon, it's frustrating not being able to see my heart rate data now (I know first world problems but still!)

Sep 24, 2020 7:24 AM in response to napatel08

Just noticed this yesterday when I went to see how many calories I had burned the day before (curious, as it was a big day). Total calories (active+resting) are showing at 1/2 or 2/3 their normal amount.


weird


check the health app, showing very strange averages since I updated my phone. I’m down by more then 50% on calories, walking distance, all my activities.


my rings had been fine the last week but looking closer, the stand columns are wonky and even though the numerals show I’ve done 16/12 hours, there are blanks in them.




Sep 24, 2020 7:41 AM in response to Hageltjes

tried the un pair, restore and re-pair (just watch). Activities using “outdoor walk” now don’t show up at all. Guess that fixed the breadcrumb gps problem because I can’t see anything now. All the minutes, calories still show up in the circles and the watch shows the activity summary, but now doesn’t go to phone. On the plus side I think my battery life may have improved, the rate of discharge seems lower.

Im done doing beta testing for Apple, waiting for the fix if it comes. I can still use Nike

Sep 24, 2020 8:03 AM in response to Hageltjes

Tim Cook: “If you zoom out into the future, and you look back, and you ask the question: 'What was Apple's greatest contribution to mankind?', it will be about health," he said. "We're democratizing it. We're taking what has been with the institutions and empowering the individual to manage their health."


iOS 14 and Watch OS 7: “oh yeah? Check this out.” 🤦

Sep 24, 2020 9:28 AM in response to Hageltjes

Same issue here - Apple Watch 5 SS Cell and iPhone X - Both on the latest software. Have reported in the Apple Feedback app, let's see.


Happens for me for any activity - running, walking, cycling. Tried ALL the fixes, from the un-pair and re-pair to many reboots. Battery life also ***** after an activity too - hitting 10% around 7PM.


Fix so far has been to use the Strava app on the watch instead - it's a pain as this does not have an always on screen, meaning a wrist lift when cycling. I cant also see my avg speed on Strava either. Bonus - at least the Strava app has auto pause when biking - something simple Apple needs to add 💁🏻‍♂️


Looking about 7.1 is some way off and does not seem to include any word on this fix, so, hey ho. Strava for now.

Sep 24, 2020 9:58 AM in response to Hageltjes

I am having the same issue since updating to iOS 14, however my watch is a Series 2 so it is not compatible with watchOS 7 (still on 6.2.8). For this reason I expect this may be more of an iOS thing than a OS 7 thing?


All previous route data is gone and new workouts record only the starting point. All other data points seem to sync fine (distance, etc.).

Sep 24, 2020 10:22 AM in response to Hageltjes

Fixed.


After spending 2 hours with apple support. I managed to get my issue resolved. I first didn't think it would work as I had tried everything from playing around with privacy and location services to unpairing and repairing multiple times. This surprisingly fixed it for me.


Warning: This was a 2 hour process involving resetting your watch AND your phone. This will not help with showing the route for old activities but will fix for any activities going forward.


1- Make sure your phone is fully backed up on iCloud Settings -> Click on your Apple ID -> iCloud Backup -> Backup Now

2- Unpair your apple watch. Watch app -> All Watches -> Click on your Watch unpair

3- Reset your iPhone : Settings -> General -> Reset - > Erase All Content and Settings.

4- Once your phone is reset, restore it phone from iCloud back-up

5- Once restore process is completed, Pair your phone with apple watch again

6- Get out and start an activity for 10-15 minutes. You should see the route properly recorded.

Sep 24, 2020 12:09 PM in response to Hageltjes

Not that I recommend this approach but... I just got my new watch series 6. After unpairing my series 3 and pairing my series 6 I seem to have gotten gps data back (only for this new run). Previous runs that are missing GPS data are still missing gps data. We’ll see if it continues to work or if this one will glitch also.

Activity GPS issues after watchOS 7 and iOS 14 updates

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