Activity GPS issues after watchOS 7 and iOS 14 updates

For me helped to delete iOS completely (settings and data) AND Watch (unpairing) and restored it from iCloud backup. My GPS data is back from pre iOS14 and tracking after the delete. Between the data is still gone.

I talked to Apple Support and I made a complete bug report for them (installed profile and sending the logs, screenshots etc.). It took about 30 minutes, but maybe it was helpful for them.

I'm using Watch S5 and iPhoneXS.

I have the same issue. Nike+ Series 2 watch with OS7 and iPhone XR iOS 14.0.1

I've not tried the standalone Strava app on my watch to record a workout though so may revert to that. Or Runmeter...but that means I have to carry the phone with me.

Yes, I have had to search this issue and so it becomes apparent that it's down to the developers. My IOS14 (7) drags the data from the health app on my Watch (3) IOS6 and everything looks fine, only the steps are but a fraction of what is logged on the watch.

My gripe is that this costs me money, I have taken out a series of purchases/rewards that step counts are paramount & the 'lender' states this isn't there issue, therefore I am liable for all payments!

Apple seriously need to pull their finger out on this issue and as of 25/09 there's no sign of that happening, that's a WEEK and still nothing. Shameful.

I have just downloaded the 14.1 upgrade on phone and 7.1 on watch. I have 11 pro and watch 5 still missing GPS data for walks & runs. Went a run today and used strava and that recorded on strava app and activity app but not going to health at all. followed all the instructions that apple care gave me and did not work. i do workouts as well using the apple watch and since 2 days ago they are not getting recorded anywhere, just showing on the watch.

A new day brings new fun experiments! 11 Pro Max, S4 LTE. Still on 14.0 and 7.0, respectively. Watch has been re-setup as new watch, the phone has not been reset/restored (yet).

Someone suggested to "reset all integrity settings". I did so. Started an outdoor cycling activity. The watch immediately asked for permission to access my location and of course I agreed, including the option for "exact location". Rode a few km and stopped the activity.

In the watch, I see distance, calories, pulse diagram, pretty much as expected.

In my phone, I now have an exercise WITHOUT A PULSE DIAGRAM because "There are not enough pulse measurements to create a diagram. Check that the watch can detect your pulse and that the app used for this exercise [i.e. Apple's own fr**king app] has access to your pulse in Apple Watch or in iPhone settings" (freely translated from Swedish). It does however show average pulse rate, distance, time, energy used, and average speed.

And the best thing: THERE. IS. NO. MAP. AT. ALL. Not even a starting point! Aaah! What is this cr*p!?!

Fun thing to note is that yesterday's cycling, before I reset the integrity thing, still shows the green starting point, and the pulse diagram..

Hi.

Try Settings>Health>Data Access & Devices>Strava>Turn all categories on.

If that doesn´t work, use RunGap app. It´s a life savior. Downloads any exercice you have done (no matter the app) and uploads it to another exercice app. It´s amazing. Be careful not to duplicate exercices.

Hope it helps.

I’ve given up. I’ve spent literally over 6 hours with them on the phone, I’ve unpaired, re-paired, factory restored from iCloud countless times, the same from local backups. In fact because there’s no way of restoring to a point in time BEFORE they screwed up my data it’s gone forever.

their “engineers” ask stupid questions that are for nothing more than to try and wear you down. They’re very clearly working on the premise of “if we ask them to waste enough time they’ll eventually just give up”.

Every time it always results in by literally hundreds of previous workouts being destroyed, new workouts not working (at best showing nothing more then a starting pin, them not syncing most of the time, in not recording HR data properly.

I’ll be looking replace the S4 before the AppleCare+ runs out then sell it and give up.

the fact they think an acceptable resolution is for me to not have a watch that works as intended & to have a huge amount of data just be deleted is appalling. Add to that there’s no complaints process whatsoever, and that stupid feedback form they have goes into an Apple black hole of ‘we’ve got your money, why do we care’.

if I’d updated to a beta release I could understand about losing the data, ****, maybe even the GM release. But this was the Production Retail release.

I’ve got a polar that provides better running and training features of the box and “just works”. **** it will even last 40 hours on 1 sec GPS recording with all the other bells and whistles too.

my health data is screwed anyway so abandoning the platform isn’t a major thing at this point. Despite the significant invest; 3 apple watches.

what really annoys me more than anything is they couldn’t give two hoots that they’ve screwed up so much personal data & that there’s no accountability.

But Apple won’t read this. Why would they. They’ve already got my money so they couldn’t care less.

I am so angry about this I cannot out it into words, but then again even if I could they would care anyway.

they’re sloppy and incompetent. If it’s not ready for prime time don’t release.

first i am sorry you had to go thru that. my experience with them is totally different. i did talk to them and they accepted it was a software issue and that they are woking on an OS update to fix it. it sucks that we have to wait and this shouldn't have happen but usually apple is pretty fast with software fixes and hopefully the fix can and will recover all routing information from past workouts as they should. they shouldn't have release iOS 14 and watchOS 7 so soon and its a shame to realize that i should no better and not update until a .1 release although thats not how it should work, if they release something it SHOUDL JUST WORK. hopefully the update comes out soon and we can recover our info.

I feel the same as Matt H. Went out running 16 km with my AW series 2 (WatchOS 6.2.8) after updating iPhone7 to iOS 14.0.1. Nothing changed or fixed - still no map (only a green dot) and no VO2max!! And time fly - now a week and not a sign of interest or warnings or explanations from Apple.

Luckyly I had not unpacked the AW ser 5 I bought a week ago. Instead I went to the shop and returned the new AppleWatch and got my money back. I will have to stick to my old iPhone7 och my old AW2 while I am investigating which Polar or Garmin watch to buy.

I hate this situation...!!!! Shame on you, Apple!!!

/ Ulf in Malmoe, Sweden

OK my GPS is fixed now.

11pro ios 14.0.1 and AW4 watchos 7.0.1

I was not recording any GPS data or heartrate during workouts. Even using strava app on phone or watch. After loaded the patches yesterday , still not working.

I read enough people saying to clear all data and restore from icloud. I wiped everything and unpaired, and left it restoring over night.

That seems to have worked, I did a short walk workoug and I'm tracking on GPS again.

BUT........all GPS data from all previous workouts is gone. Hopefully not forever.

Iphone 11 Pro and Watch Series 5. New GPS route data wasn't being captured after upgrading to iOS 14 and watchOS7 and I lost all my old data. I've since upgraded the watch to watchOS7.0.1 because I thought it might fix the issue, but now the map doesn't even display on any of my old data from prior to the upgrades and I still have no route data from the most recent walks. My phone is with me and I don't sync data with any 3rd party apps.

Since the new updates on iPhone and Apple Watch, only one out of four or so activities end up in the fitness app, Even if I am carrying my phone with me. No maps are showing up for routes.

I have unpaired and re-paired to watch, erased and reset up the watch, and updated to the new patches on the OS last night. Still nothing. Interestingly, the total calories burned and minutes exercised on the Fitness app match with my watch says. So the watch an app are clearly talking, but some thing is breaking down somewhere.

yo tambien he registrado eso mismo que comentas es una pena que hagan esto con un reloj s4 que hace nada era lo ultimo.

por lo que recomiendo que miren por los clientes por que ya estamos un poco cansados de la manzanita.

lo actualizamos todo y convierten nuestros dipositivos en unos autenticos trastos .

I just got off with Apple Support as a follow-up. They had very specific steps to follow to (in theory) resolves the issue,

BUT...it involves doing a backup to iCloud (not a computer). When I said that I don't use iCloud other than the included 5GB of space and hence that wouldn't be enough to do the backup, I was told that I'd have to PAY for the extra space to do the backup.

I created a complaint case for this, but it is beyond ridiculous that Apple wants to charge ME to fix THEIR problem.

I have now updated to iOS 14.0.1. It did not fix the issue. Even worse, my back up to use Nike Run Club no longer works. I can record the run on the watch perfectly but it does not transfer to NRC app on the phone.

The iOS 14.0.1 release notes make not mention of this issue.