Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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Posted on May 8, 2021 11:43 PM

It also seemed to me, as if turning wifi off on the phone and watch helped. My theory is that the phone doesnt use GPS on an active workout and thus falls back to locating me via nearby wifi SSIDs. This would also explain the extreme rubberbanding of the position indicated in Apple or Google Maps on the phone while a workout is running on the Watch. But some time ago I was pretty sure that I turned Wifi off and still got really low quality of location tracking on a workout....


I think there is something wrong with the phones location API that doesnt want to go into "full power" GPS tracking during a Watch workout so the watch just receives garbage location data...


The only real 100% working workaround is turning on Airplane Mode on the Watch before workouts so it has to use its internal GPS. This has always lead to perfect tracking for me.

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1,375 replies

Sep 25, 2020 8:16 PM in response to Deborah Kasdan

XR and Watch series 5, updates to 7.0.1 BUT can’t update watch. I have already gone through the factory reset of phone, unpair and repair watch, etc. yesterday.


everything seemed fine all day until about 1pm. Everything on my watch looked good, closed my rings, was getting texts like normal. But also noticed I was getting notifications on my phone simultaneously...weird.


started driving home around 6 pm and noticed how my watch showed that it couldn’t “see” my phone. For a second, I thought I’d left my phone at work but the. Realized I definitely had it.


checked activity app, did not show my closed rings. In fact said I’d only gotten 8/12 stand rings, even though my watch had said I closed them all. So stopped working around 1pm but continued to notifications on my watch.


then tried to open the watch app to try unpairing/repairing. Can’t open it. Turn on/off both phone and watch. Update phone. On/off both. Disconnect Bluetooth, etc. Everything. Can’t open watch app still.


try to update watch. Asks to accept updated terms on my iPhone...but no notifications are popping up on my phone.


so can’t update my watch.

can’t open the watch app on my iPhone, so can’t unpair my watch.


WHAT IS HAPPENING??

Sep 25, 2020 9:11 PM in response to Xpopxtartx

The following radical solution solved it for me:


  • Unpaid Watch
  • Backup
  • Reset and erase all iPhone content
  • Restore iPhone backup
  • Pair and restore Watch from backup


The whole process took around one hour, plus a few hours until all the iCloud data downloaded and synced. No major problems doing this.


The fact that this works seems to indicate that all the maps and Health app data is safe and sound in iCloud. However, while you’re experience the bug, workouts won’t save GPS data, so you won’t recover the routes of any workout after the bug appeared and until it’s fixed. You can easily notice this if you export Health app data. No workout map data is saved after the bug appeared.


if you’re confident your all you data is backed up and saved, I recommend going for this solution because who know when a fix is coming. Otherwise, it’s not possible to use the Workout app to track routes and a third party app is needed.


Sep 25, 2020 11:06 PM in response to tangatti

8 hours after unpairing the watch, resetting the phone etc and restoring from back up it seems everything is back to normal for me. GPS is tracking, maps are showing (apart for those associated with workouts while I had iOS 14 / watchOS7 issues) and activity, resting and other related data is tracking as it was. Trends, awards etc have also returned to normal.


Slightly frustrating to have to do that, but on the plus side, it has drawn my attention to the fact I may have an unhealthy obsession with my health data.

Sep 26, 2020 4:20 AM in response to Hageltjes

Same issues here.

Obviously it comes from iOS 14. When I use Strava app or NRC app with my AW S4 cellular the GPS route is well recorded and I can export them in Strava or Training Peaks via Rungap app. All data are well recorded (HR, pace, route etc...) BUT, even with all the permissions turned on, the run workout increase move and training rings, but the Strava workout does not appear in the Fitness App.

The new Fitness App is the worst update ever. Very upsetting problem, and by the way all my previous GPS route have vanished too. Hopefully I also recorded them in Training Peaks, Garmin Connect, Strava and Movescount.

The unpair / re-pair solution did not work.

Hope Apple dev will fix this bug ASAP !


Vector from France

Sep 26, 2020 7:11 AM in response to Hageltjes

I have had exactly the same issue and now confident it is fixed. I think it is an os14 issue rather than the watchos7 isssue.


back up both watch and phone to iCloud.


factory reset phone


restore phone from iCloud back up


wait for around 2 hours for all data to restore.


all seems good now.


GPS data before restore lost unfortunately. However all other elements now seem to match ... steps exercise minutes etc.


just did a walk and left phone at home. Check and all data has now synced including GPS.


hope this helps

Sep 26, 2020 7:52 AM in response to Y2sh84

from all of the posts it seems that backing up and restoring from iCloud fixes the problem BUT backing up and restoring from Mac/pc does NOT fix the the problem. I tried the full reset/restore from Mac and it did not work. I am not really all that interested in trying again using iCloud. It took long enough from pc (my iPhone has over 300Gb of data on it). The thought of pushing this all to the cloud and pulling it back down would take even longer. I suppose I could get desperate and try this but I would want more assurance than a few lucky people before I invested in that project.

Sep 26, 2020 8:07 AM in response to ajdsmachado

Tried:


Unpair Watch


Reset all settings (phone & watch)


Boot & sync back up (both)


Result: Walked without handset, logged steps upon return. Later that day, walked again but this time on return it logged the exercise (rings etc match on both devices) but steps haven’t moved an inch on the handset, over 10,000 steps out on the watch.


I will now try the ‘factory reset’ making the handset as if it’s been taken out of the box for the first time. This is crazy.


Iphone 7 & Apple Watch 4, both bang upto date with operating systems.

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Activity GPS issues after watchOS 7 and iOS 14 updates

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