Activity GPS issues after watchOS 7 and iOS 14 updates

A new day brings new fun experiments! 11 Pro Max, S4 LTE. Still on 14.0 and 7.0, respectively. Watch has been re-setup as new watch, the phone has not been reset/restored (yet).

Someone suggested to "reset all integrity settings". I did so. Started an outdoor cycling activity. The watch immediately asked for permission to access my location and of course I agreed, including the option for "exact location". Rode a few km and stopped the activity.

In the watch, I see distance, calories, pulse diagram, pretty much as expected.

In my phone, I now have an exercise WITHOUT A PULSE DIAGRAM because "There are not enough pulse measurements to create a diagram. Check that the watch can detect your pulse and that the app used for this exercise [i.e. Apple's own fr**king app] has access to your pulse in Apple Watch or in iPhone settings" (freely translated from Swedish). It does however show average pulse rate, distance, time, energy used, and average speed.

And the best thing: THERE. IS. NO. MAP. AT. ALL. Not even a starting point! Aaah! What is this cr*p!?!

Fun thing to note is that yesterday's cycling, before I reset the integrity thing, still shows the green starting point, and the pulse diagram..

Hi.

Try Settings>Health>Data Access & Devices>Strava>Turn all categories on.

If that doesn´t work, use RunGap app. It´s a life savior. Downloads any exercice you have done (no matter the app) and uploads it to another exercice app. It´s amazing. Be careful not to duplicate exercices.

Hope it helps.

I’ve given up. I’ve spent literally over 6 hours with them on the phone, I’ve unpaired, re-paired, factory restored from iCloud countless times, the same from local backups. In fact because there’s no way of restoring to a point in time BEFORE they screwed up my data it’s gone forever.

their “engineers” ask stupid questions that are for nothing more than to try and wear you down. They’re very clearly working on the premise of “if we ask them to waste enough time they’ll eventually just give up”.

Every time it always results in by literally hundreds of previous workouts being destroyed, new workouts not working (at best showing nothing more then a starting pin, them not syncing most of the time, in not recording HR data properly.

I’ll be looking replace the S4 before the AppleCare+ runs out then sell it and give up.

the fact they think an acceptable resolution is for me to not have a watch that works as intended & to have a huge amount of data just be deleted is appalling. Add to that there’s no complaints process whatsoever, and that stupid feedback form they have goes into an Apple black hole of ‘we’ve got your money, why do we care’.

if I’d updated to a beta release I could understand about losing the data, ****, maybe even the GM release. But this was the Production Retail release.

I’ve got a polar that provides better running and training features of the box and “just works”. **** it will even last 40 hours on 1 sec GPS recording with all the other bells and whistles too.

my health data is screwed anyway so abandoning the platform isn’t a major thing at this point. Despite the significant invest; 3 apple watches.

what really annoys me more than anything is they couldn’t give two hoots that they’ve screwed up so much personal data & that there’s no accountability.

But Apple won’t read this. Why would they. They’ve already got my money so they couldn’t care less.

I am so angry about this I cannot out it into words, but then again even if I could they would care anyway.

they’re sloppy and incompetent. If it’s not ready for prime time don’t release.

I feel the same as Matt H. Went out running 16 km with my AW series 2 (WatchOS 6.2.8) after updating iPhone7 to iOS 14.0.1. Nothing changed or fixed - still no map (only a green dot) and no VO2max!! And time fly - now a week and not a sign of interest or warnings or explanations from Apple.

Luckyly I had not unpacked the AW ser 5 I bought a week ago. Instead I went to the shop and returned the new AppleWatch and got my money back. I will have to stick to my old iPhone7 och my old AW2 while I am investigating which Polar or Garmin watch to buy.

I hate this situation...!!!! Shame on you, Apple!!!

/ Ulf in Malmoe, Sweden

OK my GPS is fixed now.

11pro ios 14.0.1 and AW4 watchos 7.0.1

I was not recording any GPS data or heartrate during workouts. Even using strava app on phone or watch. After loaded the patches yesterday , still not working.

I read enough people saying to clear all data and restore from icloud. I wiped everything and unpaired, and left it restoring over night.

That seems to have worked, I did a short walk workoug and I'm tracking on GPS again.

BUT........all GPS data from all previous workouts is gone. Hopefully not forever.

Iphone 11 Pro and Watch Series 5. New GPS route data wasn't being captured after upgrading to iOS 14 and watchOS7 and I lost all my old data. I've since upgraded the watch to watchOS7.0.1 because I thought it might fix the issue, but now the map doesn't even display on any of my old data from prior to the upgrades and I still have no route data from the most recent walks. My phone is with me and I don't sync data with any 3rd party apps.

Since the new updates on iPhone and Apple Watch, only one out of four or so activities end up in the fitness app, Even if I am carrying my phone with me. No maps are showing up for routes.

I have unpaired and re-paired to watch, erased and reset up the watch, and updated to the new patches on the OS last night. Still nothing. Interestingly, the total calories burned and minutes exercised on the Fitness app match with my watch says. So the watch an app are clearly talking, but some thing is breaking down somewhere.

I have now updated to iOS 14.0.1. It did not fix the issue. Even worse, my back up to use Nike Run Club no longer works. I can record the run on the watch perfectly but it does not transfer to NRC app on the phone.

The iOS 14.0.1 release notes make not mention of this issue.

Same issue here — went for a run on the 17th before iOS 14 upgrade and gps route data was recording and passing through to downstream integrations (native and third party like Strava). Upgraded my iPhone XS Max and Apple Watch 5 to their new software on the 17th and getting no route data since then. Really disappointing.

Tried all the soft reset, hard reset, restore from backup tricks and got nowhere.

Also applied the iOS 14.1 and watchOS 7.1 patches to no avail. Please help.

I wiped my watch and phone and restored them both from back ups, upgraded to the latest software and reset the fitness calibration data.

The GPS map is back, as well as the VO2 max reading. I only lost the readings from the days it was not being recorded.

It is not an ideal fix, and it takes a long time, but at least things are back to normal now...

Unpairing and resetting my Apple Watch 4 with my iPhone Xs Max on iOS 7.01 got gps recording working again for me. No need to backup and restore the iPhone to/from iCloud. NOTE: backing up an iPhone before resetting and restoring or upgrading is always a really good idea. In my case, I have a recent backup of the iPhone on a Mac.

Same here - no route data recorded, just the starting point. I have my phone with me at all times, don’t use Strava, have all the privacy and location settings appropriately set, etc. It started last weekend. Hopefully the fix will come out quickly as I’m not confident in the run/walk distances without gps. Also glad I haven’t invested in a 6 yet (using series 3 now) as those apparently are having the same problem.

This is definitely an iOS 14/Fitness app bug. Multiple reports of people using the Strava watch app and all GPS data successfully finding its way to Strava phone app. I was able to get this resolved by:

1. Backup up both phone and watch
2. Unpairing watch
3. Reset phone
4. Reset watch
5. Pair again

A huge PIA, but it worked and it seems many others have successfully done the same with success. Now, using the Workout app on the watch properly reports GPS data into the Fitness app. Again, a PIA but a way to resolve it if you're OCD like me and don't want to wait for an Apple fix.

Backup, reset and reload seems to fix the GPS problem.

BUT.....I've noticed another small issue.

I'm a strava user....when I use Strava to import my run/walk......or Healthfit to upload onto strava, the workout will be accepted into Strava (previously it would give me a no GPS data warning). The problem I'm having is the Strava mobile app won't show the map. It has all the other time and distance data (even heartrate).

The weird thing is if I go to the Strava website and view the activity, it looks normal (Map shown).

Strange.......anyone else see this happen?

I followed these steps too, although ran into issues re-pairing the watch after the reset (Phone seemed to think it was paired to the watch after restore despite being unpaired and I got a ‘Restore failed Failed to restore with error: error Domain=NBErrorDomain code=0 “(null)”’ error - restarting both devices resolved and allowed restore).

I can now see GPS / route data for pre-update workouts and energy burn seems to be tracking again.

As others have seen, data from the past week is still incorrect (activity and active energy don’t match, resting energy way down etc) and trend data is all out of whack. EG my move trend is 80 calories under what was shown immediately prior to reset and bars seem to be showing different totals. Awards also seem to have vanished.

Hopefully data sync and reporting will now be stable and accurate from here on in.