Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

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Posted on May 8, 2021 11:43 PM

It also seemed to me, as if turning wifi off on the phone and watch helped. My theory is that the phone doesnt use GPS on an active workout and thus falls back to locating me via nearby wifi SSIDs. This would also explain the extreme rubberbanding of the position indicated in Apple or Google Maps on the phone while a workout is running on the Watch. But some time ago I was pretty sure that I turned Wifi off and still got really low quality of location tracking on a workout....


I think there is something wrong with the phones location API that doesnt want to go into "full power" GPS tracking during a Watch workout so the watch just receives garbage location data...


The only real 100% working workaround is turning on Airplane Mode on the Watch before workouts so it has to use its internal GPS. This has always lead to perfect tracking for me.

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1,375 replies

Sep 24, 2020 2:48 PM in response to Hageltjes

Greetings all,


I have discovered a quick fix for WOS7 & iOS14 syncing issue. (It’s a band-Aid until Apple issues a fix?)


  1. After I finish my workout using my watch I take a screen shot(hold watch crown & side button simultaneously) of the workout as a backup image.
  2. Do not open the “Fitness App” to view if the workout was synced !
  3. Hard rest the iPhone (I have iPhone 11ProM). To hard rest press the Volume + then press volume -; then press and hold the side button (power button) until it iphone resets.
  4. Hard rest the Apple Watch (I have W5CL) by pressing the crown & side button simultaneously until the watch resets.
  5. Now open the “Fitness App” on the iPhone and you’ll see the synced workout.
  6. It does NOT sync Map route! It just shows start point..


Note: 

It’s worked with Cellular & bluetooth when I’m not connected to Wifi or when I arrive home and I’m connected to Wifi and bluetooth.


I HOPE THIS HELPS FOR NOW…

Gilbert

Sep 24, 2020 3:07 PM in response to GilbertsCastillo

My third post: I did erase my iPhone 11 Pro and unpaired my S4 watch keeping my cellular plan. I had to do the unpair/re-pair twice, after which, all kinds of odd things happened. Gave up for the night, but just as I plugged in to charge my iPhone I had a pop up from Apple asking me to sign in because some services (not identified) needed it to continue. So I did it. Today everything seems to be ok except for the data from Tuesday and Wednesday (missing GPS mapping, 3 workouts on Wednesday 1 on Tuesday, holes in the Stand graph for Wednesday). This morning two outdoor workouts were tracked and the Fitness app shows the mapping, etc. Beats me what finally did it.

Sep 24, 2020 3:14 PM in response to JB56N

Thanks for the update. I'm still hopeful it's just an issue where Apple's own Apps are failing to request permission they need to read and write health data. That way we've only lost data it's been trying to write during this issue and restoring read access will bring back all our old data.


You resetting everything may have forced the Apps to request the permission they needed. I know I had a really strange problem with signing into my iCloud account when I 1st paired my new Watch series 6 to my iPhone.


(I've written a couple of iOS apps and Apple's security around health data is very serious.)

Sep 24, 2020 4:52 PM in response to Hageltjes

I had been toying with getting a dedicated GPS watch, and I plunged on the purchase today. I'm enough of a runner that I'll appreciate it even when this fix is implemented :)


For what it's worth, strava apple watch app synced directly to strava app, and having strava ios app set to import workouts into Health at least provides the appropriate splits. Maps not present in health, but they show up in Strava which is the key care about for me.

Sep 25, 2020 12:09 AM in response to Hageltjes

For me helped to delete iOS completely (settings and data) AND Watch (unpairing) and restored it from iCloud backup. My GPS data is back from pre iOS14 and tracking after the delete. Between the data is still gone.


I talked to Apple Support and I made a complete bug report for them (installed profile and sending the logs, screenshots etc.). It took about 30 minutes, but maybe it was helpful for them.


I'm using Watch S5 and iPhoneXS.

Sep 25, 2020 4:08 AM in response to Hageltjes

Yes, I have had to search this issue and so it becomes apparent that it's down to the developers. My IOS14 (7) drags the data from the health app on my Watch (3) IOS6 and everything looks fine, only the steps are but a fraction of what is logged on the watch.


My gripe is that this costs me money, I have taken out a series of purchases/rewards that step counts are paramount & the 'lender' states this isn't there issue, therefore I am liable for all payments!


Apple seriously need to pull their finger out on this issue and as of 25/09 there's no sign of that happening, that's a WEEK and still nothing. Shameful.

Sep 25, 2020 5:29 AM in response to Hageltjes

I have just downloaded the 14.1 upgrade on phone and 7.1 on watch. I have 11 pro and watch 5 still missing GPS data for walks & runs. Went a run today and used strava and that recorded on strava app and activity app but not going to health at all. followed all the instructions that apple care gave me and did not work. i do workouts as well using the apple watch and since 2 days ago they are not getting recorded anywhere, just showing on the watch.

Sep 25, 2020 5:38 AM in response to Hageltjes

Same issue with iPhone 11 Pro Max to S4, S3, and the new S6 I got my wife. Unpaired our watches 4 times along with resting our phones and no luck. I tried a fix posted on this feed and it appears to work when I tested it doing a walk workout, afterwards the map came up like it should.


the fix was

  1. Unpair watch
  2. Backup ALL data on iPhone (make sure your Health data is backed up too)
  3. Erase All Content and Settings
  4. Let that erase, then restore iPhone from backup
  5. Then pair the phone to the watch from your latest backup


While unpairing the watch, remember to keep your cellular plan if you have one.

Be aware this takes a good while to do (Took me about an 1.5 hours).


This fix is a pain, but it worked for my S4 and 11promax. I still have to see if this works for my wife’s 11promax and S6. Honestly if it doesn’t I’ll return the new watch and keep the S3. Seeing we got the S6 so that the battery would be new and it SHOULD survive the entire Houston Marathon but if it won’t map the marathon a new watch is worthless. (Deep breath runners, we share the pain of Apple Watch battery aches for long runs...let’s not go there now) But anyways I could spend less on a Garmin, get the data we want , and not worry about battery life. Instead of spending over $500 for a watch with no gps map for a workout.


Apple, sorry but y’all dropped the ball here. I can deal if it’s 3rd party app not working. But this is your own native workout app. How can you focus in on the fitness industry and overlook this MAJOR bug? Doesn’t help that the 14.0.1 and 7.0.1 didn’t fix the issue either.


Apple dig deep in that code, because I’m sure the error is the watch passing the gps data to the health app and the new ‘Fitness’ app instead of the ‘Activity’ app.

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Activity GPS issues after watchOS 7 and iOS 14 updates

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