Deleted all of the Health App data, however is still showing as using 20.44GB

i noticed the Health App on my iPhone was using 20.66GB of 64GB memory so deleted all of the health data, however is still showing as using 20.44GB data storage.


I have a feeling the ios14 update could be causing this. Has anyone else had similar issues with data storage following the update.


Any ideas?

ideas?


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 14

Posted on Sep 17, 2020 3:13 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2020 7:04 AM

Apple’s recommendation worked for me. I had 1.6TB health data, no longer recording route data from my Apple Watch walks and cycles. My first attempt was to unpair and then repair my watch was not successful. My second attempt was successful. 1. Unpair Apple Watch (2nd gen) 2. iCloud backup (I have 2 TB option but backup no where big as 1.6TB or it would have failed), 3. Reset my iPhone X (side effects - had to add credit cards back to wallet after restore), 4. Restored iPhone X from iCloud backup ( storage report was back to expected value - all good) 5. Repaired Apple Watch. 6. Went for a workout walk and noted that activity app on iPhone X recorded the entire walk route. Big success! I needed an evening to get this done.

apple link

https://support.apple.com/en-us/HT211865


94 replies
Question marked as Top-ranking reply

Oct 6, 2020 7:04 AM in response to JustinPhantom

Apple’s recommendation worked for me. I had 1.6TB health data, no longer recording route data from my Apple Watch walks and cycles. My first attempt was to unpair and then repair my watch was not successful. My second attempt was successful. 1. Unpair Apple Watch (2nd gen) 2. iCloud backup (I have 2 TB option but backup no where big as 1.6TB or it would have failed), 3. Reset my iPhone X (side effects - had to add credit cards back to wallet after restore), 4. Restored iPhone X from iCloud backup ( storage report was back to expected value - all good) 5. Repaired Apple Watch. 6. Went for a workout walk and noted that activity app on iPhone X recorded the entire walk route. Big success! I needed an evening to get this done.

apple link

https://support.apple.com/en-us/HT211865


Nov 5, 2020 7:01 AM in response to brandont214

I saw someone else had mentioned this, but this has been the only thing that has worked for me- in Settings, go to Screen Time > Content & Privacy Restrictions > Allowed Apps > Turn off Health

This completely takes the Health app off of your Home Screen and it doesn’t show up in storage. I no longer get the full storage warning so it definitely helped. I also turned off Wallet as I don’t use that either since those are two specific apps you can’t delete, so it’s a nice method of at least eliminating them to the best of your ability. Hope this helps!

Oct 26, 2020 8:34 AM in response to Jim Porell

You have a several of choices.

1. Maybe 14.1 will fix the problem;

2. trying an encrypted backup using iTunes to your computer (password required - this option required to backup confidential data on iPhone) and then a reset and restore (see my previous post for link to procedure);

3. buy 200gb )or whatever you think you will need) iCloud space, doing an iCloud backup etc. You can downgrade your iCloud storage plan after you’ve finished with the restore. Remember iCloud backup does not include photos already on the icloud, app programs ( app data is backed up).


i may have been fortunate since I already had enough iCloud space to do the backup.


goodluck

Oct 15, 2020 10:21 AM in response to paras21

I currently have 32PB of storage for the health app, which is outrageous compared to the capacity of my phone is 64gb. A PB is 1,000 terabytes, so I was little confused. I found that backing up your phone, wiping the data, and then loading from the most recent backup is the best option. After I post this, I'm going to try it.

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Deleted all of the Health App data, however is still showing as using 20.44GB

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