Deleted all of the Health App data, however is still showing as using 20.44GB

i noticed the Health App on my iPhone was using 20.66GB of 64GB memory so deleted all of the health data, however is still showing as using 20.44GB data storage.


I have a feeling the ios14 update could be causing this. Has anyone else had similar issues with data storage following the update.


Any ideas?

ideas?


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 14

Posted on Sep 17, 2020 3:13 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2020 7:04 AM

Apple’s recommendation worked for me. I had 1.6TB health data, no longer recording route data from my Apple Watch walks and cycles. My first attempt was to unpair and then repair my watch was not successful. My second attempt was successful. 1. Unpair Apple Watch (2nd gen) 2. iCloud backup (I have 2 TB option but backup no where big as 1.6TB or it would have failed), 3. Reset my iPhone X (side effects - had to add credit cards back to wallet after restore), 4. Restored iPhone X from iCloud backup ( storage report was back to expected value - all good) 5. Repaired Apple Watch. 6. Went for a workout walk and noted that activity app on iPhone X recorded the entire walk route. Big success! I needed an evening to get this done.

apple link

https://support.apple.com/en-us/HT211865


94 replies

Oct 25, 2020 1:00 PM in response to ryansmo

I am at almost 7 PB and I do not use the Health app at all. I delete every possible amount of data, have notifications off, but for someone reason it still tracks my steps, hearing, etc. I have gone to ultimate lengths to disable this, but it continues to collect data that makes no sense. I can only imagine the amount of data being used by those who actually utilize the app. I was able to update to 14.1 by deleting apps and redownloading, but would really like to backup my phone in hopes that it would solve the issue. Problem is I don’t have enough storage. Never had a problem until the update. I like it, but I wish we had the option to just delete Health at this point.

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Deleted all of the Health App data, however is still showing as using 20.44GB

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