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Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2022 3:02 AM

I suggest everyone to COMPLAIN!

I believe a shower of feedback can make Apple go back and bring back the most obvious feature ever created since email was created!


Please claim:

https://www.apple.com/feedback/

984 replies

Nov 10, 2020 8:04 PM in response to Halliday


Halliday, thank you for the educational update on attached vs embedded.  With this new found knowledge, I used the save all attachments function on the email I sent me with the 'not embedded' attachment that shows up inline in the middle of my email.  When I did that, there was nothing listed in the attachments.  Can you please educate my email programs on the fact that there is no such thing as embedded and that all photos are attached?


Nov 10, 2020 8:21 PM in response to HaveToAskQuestions

What email client (program) were you using, HaveToAskQuestions, and how did you choose the «save all attachments function on the email»?


As I’ve mentioned before, Apple has no authority of how other email clients treat your email.


As for all email file attachments being just that—attachments—that is a very old aspect of the email protocols, going back to the ‘90s, if not the ‘80s (maybe even earlier). (Basically, for as long as there have ever been the ability to include files as email attachments.)


How a particular email client displays and otherwise treats any given sort of attachment, that is purely up to the particular email client (program).


If you don’t like the way your email client does things, provide the appropriate Feedback to the company that makes your email client, and/or choose a different email client for your use.


I know that the Apple Mail client allows me to save all images with a single operation.

Nov 10, 2020 10:52 PM in response to Halliday

It seems to be the case - at least with me anyway. I have tested it thoroughly and as long as I don't send from my iPhone using my MS Exchange e-mail address, the photos are sent as conventional attachments (rather than in-line). Pre iOS 14, my MS Exchange e-mail address also sent them as conventional attachments. Obviously I have no idea why this should have changed!!! It could also be that those having this problem are mainly business users on Exchange e-mail servers (for calendar and contact synchronisation purposes etc). Interesting! Is this helpful?

Nov 11, 2020 12:24 AM in response to JWAUMSLEY

Try these:- The first method I used was to accompany the pictures with a VERY short (1-2 second) video. This makes the photos also go as attachments. You then discard the video. Seems mad but it works. Secondly, I have three e-mail addresses. One is on a Microsoft Exchange Server, the second is standard g-mail and finally the iCloud address which I think everyone has?. Sending emails from my iPhone, using the first address, Outlook on my PC shows them in-line (embedded). Using the g-mail or the iCloud address, they are shown as attachments as was the case before iOS 14, when any sending address was used. So I have just changed the default e-mail sending address on my iPhone to g-mail. No idea why!! But problem seems to be solved. I do hope this is helpful.

Nov 11, 2020 1:27 AM in response to Scamp468

Finally we seem to have got rid of the eejits trying to confuse whilst being condescending and we now only / mostly have folk trying to assist. In case apple do care and to be clear this is not only business but personal sending of photos. The idea of sending wee video along with photos works for myself and my pal / colleague. Not tried the other solutions. All very confusing that apple have done this on purpose.

cheers

Nov 11, 2020 1:42 AM in response to Joynsee

Same, same. We take a lot of site pics every day. (Rosemount Kitchens) We use office 365 so the issue comes down to two points. Previously iOS mail would allow you to select a pic have it arrive as an attachment and also allow you to select the file size. We don’t need to have full size pics as we only view them on screen or compile them into PDF files. I’ve tried using outlook but it doesn’t allow the change of file size.


The only App that does is Spark. Not advertising, just need to get the job done.

Nov 11, 2020 2:11 AM in response to Raasay1

Note, Raasay1:


It’s not, per se, an Apple issue: Apple Mail still deals with these file attachments—and they have always been attachments, regardless how they may be rendered (displayed) by any given email client (software)—with full functionality of multi-attachment downloading.


The issue seems to have been narrowed down to an interaction between the Apple Mail composed email, being sent through a Microsoft Exchange server, to be viewed through a Microsoft Outlook client.


It is then at the Outlook client level that people seem to have their complaints.


Yes. There was a change at the Apple Mail client end.


Whether that change was simply changing the default email authoring format from plain-text to rich-text (which uses HTML, by the way), or Apple adopting a newer email standard, I do not know, yet. (Most people are not providing enough information to disentangle these two possibilities.)


Unfortunately, Microsoft is notorious for not keeping up with Internet standards…


In any case, the issue appears to be found strictly on Outlook clients.


Correct?


So, even though there are workarounds by changing intermediaries (such as sending the email out through a GMail server), the culprit is simply the Outlook email client: it appears to not give y’all the ability to save attached images en masse, at least under some conditions.


Isn’t that right?


This looks like an issue to be taken up with Microsoft, not with Apple, since Apple Mail doesn’t have this failing.


If anyone has any good contrary evidence, I would be greatly interested!

Nov 11, 2020 4:19 AM in response to fhfoote

As ever, fhfoote, whether an email is authored as plain-text or rich-text (which uses HTML to encode the rich text), images, photos, and other files have always been attachments, regardless how any given email client may display (render) said email.


Yes. A rich-text (HTML) signature, like any other rich-text, would necessitate the email be sent as rich-text.


Yes. Since plain-text has absolutely no mechanism for inlining any attachments, in any way, it is all but impossible for any email client to render (display) attachments inline with the text.


Since, regardless of email format, images, photos, and other files have always been attachments, there is simply no excuse for any email client to disallow users from bulk saving/downloading attachments!


Hence, users shouldn’t have to think about such recipient choices when they author an email.


By this argument, regardless the email format, if the email client disallows bulk saving/downloading of attachments, users should complain to said email client manufacturers!

Email photo as attachment, not embedded, in iOS 14

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