iOS 14 Problem - Call Control Buttons On Lock Screen

i think i have found out the solution for this. Hopefully it will work for everyone.

In IOS 14, apple has defaulted the “banner style” for all incoming calls, so that when you are using iphone/ipad and a call is received it’s displayed as a small banner on the top of screen with options to reject or accept the call. Upon accepting the call, a small green bar is displayed on top left which needs to be clicked for opening all controls.

To resolve this issue in an IPhone, go to Settings -> Phone -> Incoming Calls. Select “Full screen” instead of “Banner”.

What do the vendors of the third party apps say when you contact them about the issue?

Ultimately, it's likely they will need to be the ones to fix it because their apps aren't fully compliant with iOS 14.

Try Settings / Accessibility / Touch / Tap to Wake.

I'm shocked that there aren't more posts about this all over the Internet. kcamper2000 has graciously offered up their workaround just about everywhere that this has been brought up, but no word on any kind of fix? At first I hoped that app updates would take care of this, but I experience this issue with both MS Teams and Zoom. This is a really crappy regression and IOS 14.1 doesn't appear to address it.

Very frustrating that this worked perfectly in iOS 13 and was broken as of iOS 14.0. Even more frustrating that iOS 14 has gone through a number of updates, now on 14.3 and this problem has still not been resolved. Seriously not worth updating to a new iOS version for at least 6 months after release these days, Apple quality control is awful!

Can someone at Apple confirm they are working on this? This is a really big productivity buster that affects all 3rd party calling apps. Because of the new normal we now depend on apps like Teams, Jabber, Webex for our daily work routines and after iOS 14 those apps are not working properly.

Hello. I found perfectly working WORKAROUND:

During Microsoft Teams meeting, just go to home screen, start dialing any number via built-in Phone app and stop even after 1 second. Your Teams meeting won't dissconnect, it will just pause. After that, when You go back to Teams and lock the screen, call controls will appear every time! Simple as that!!!

Of course You have to repeat those steps on every new Teams meeting.

I hope you find this guide useful.

Also have this issue, really frustrating. Nothing I can find to bring back the call options/settings when on a Teams call and on lockscreen.

When someone basically calls me, it shows Microsoft Teams “General” label. Also I found that after typing 0.0 in calculator, you can’t tap on 0 anymore. Apple, please fix these issues on ios14.

Any idea how to do this for taking zoom / MS teams calls on iPad? There is no "Phone" section under settings?

Same here, I'm unable to (un)mute MS Teams calls on iOS14. Verry annoying.

Also when I receive a phone call (not MS Teams) I see it on my screen as if a MS Teams meeting is calling me. So I'm not seeing the number or name of the person who's calling me.