The option for Text Message Forwarding is not showing on iPhone 11 Pro running iOS 14

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Level 1

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The option for Text Message Forwarding is not showing on iPhone 11 Pro running iOS 14

I should see an option for text message forwarding like you see on this image below ... And I do see that option on my wife iPhone SE V2.

But on my iPhone 11 Pro this is what I see.

And because I don't see the option I can't send or receive text message on my iPad. It was working fine under iOS 13 but after upgrading to iOS 14 the option is gone.

Apple only suggestion was to do a factory reset and then restore a backup on the phone and hope that fixed it.

They had me do a network reset on both devices but that didn't do anything.

I am thinking it maybe because I am using an e-sim on my Pro and my wife iPhone SE has a standard sim.

Posted on Sep 18, 2020 5:52 PM

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Answer 1

Top-ranking reply

Chris0107

Level 9

52,001 points

Sep 18, 2020 5:58 PM in response to Joe_Dawson

I know that if you don't have iMessage turned on that text message forwarding isn't available.. What if you try turning off the iMessage switch, wait a minute, turn it back on and wait for it to activate.

Does it show up now? (I just did this and the option takes a minute to show up, might need to leave the menu and come back in)

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Answer 2

Sep 22, 2020 2:52 PM in response to Joe_Dawson

I had similar problem - eSim & no option to Forward Text Message. Tried many suggestions but dropping in a SIM (phone powered down) caused the option to show up. Turned on "Text Message Forwarding", powered off, powered up and "Text Message Forwarding" was gone again. But - text forwarding is working!

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Answer 3

Joe_Dawson Author

Level 1

38 points

Sep 22, 2020 3:30 PM in response to Greg_4584

Yes I did the same thing.

This is a BUG that I have now reported to apple and apple has confirmed it is a BUG in iOS14.

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Answer 4

Joe_Dawson Author

Level 1

38 points

Sep 18, 2020 6:02 PM in response to Chris0107

No that wasn't it... I just dropped a sim in my iphone pro and the option showed up and I could then turn on the option... It looks like it is a bug in iOS 14 that SMS forwarding will not show up as an option if you have an e-sim.

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The option for Text Message Forwarding is not showing on iPhone 11 Pro running iOS 14

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