iOS 14 ringer volume issues

Hi, I did the latest update to ios14. Since then my ringer volume keeps being turned down to minimal. I’m not turning it down, it seems to happen when the phone is locked. I cannot manually change the volume when in lock mode. Any ideas?

iPhone XR, iOS 14

Posted on Sep 18, 2020 8:06 PM

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Posted on Oct 12, 2020 12:26 PM

I have turned off Sleep Mode from the Health App. It’s somewhat buried, but since I turned it off, I no longer have issues with the alerts and ringer.

note: the ringer slider still is showing completely silent at times. But if I manually lock the phone and go back in, the slider moves back. Seems like a UI glitch.

168 replies

Oct 5, 2020 7:04 PM in response to Mountainmumma

Same problem on my wife's iPhone X since upgrading to iOS 14 (and 14.0.1). We factory reset the phone and the problem persisted. We then noticed that her volume went down when her eyes were directed at the screen. This is an intended feature of "Attention Aware" on FaceID. However, when we turned off Attention Aware, all of her sounds seem to work properly again. We are suspecting that Attention Aware is working when it is not supposed to. Might be turning down the volume every time she looks at the phone (even in other apps), thus effectively turning the volume off over time each day. Fingers crossed. Gonna keep Attention Aware turned off and see if the sounds work properly for a few days.

Nov 11, 2020 3:56 AM in response to rcallen1227

14.2 fixed mine too! I had 2 iPhones in 2 weeks and both did it! I took both back and both times I was told it’s impossible for the ringer to move on its own!!!


My old 8 also did it and is now fixed, I’m using it now until I can find a android.


I won’t buy a Apple after being a loyal customer for over 20 years.


Apple is still telling me the ringer can’t move on its own ! The 14.2 update did fix the issue so I guess they don’t know there product!!!


Good luck to everyone, I hope the 14.2 update fixes everyone’s problem.

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iOS 14 ringer volume issues

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