iOS 14 ringer volume issues

Hey there, Mountainmumma.

Welcome to the Apple Support Communities! Thanks for your post about an issue with the volume adjusting on its own after an update. We'd be glad to see how we can help.

Does this happen specifically with the Phone app, or is it more something that occurs across all notifications? See if following the steps in the "Lock the ringer and alert volumes in Settings" section of Adjust the volume on iPhone helps to quell this issue and let us know.

Thanks!

Today I had a call with Apple Support here in Italy about another issue I am facing https://discussions.apple.com/thread/251857924 (this issue affects iPhone SE 2nd Gen only) and I have highlighted the ringer volume issue too.

A also sent to them a short video that explains the issue https://www.dropbox.com/s/pla436vwokglgem/RPReplay_Final1601631184.MP4?dl=0

I'm now waiting for further info from Apple Support.

I have turned off Sleep Mode from the Health App. It’s somewhat buried, but since I turned it off, I no longer have issues with the alerts and ringer.

note: the ringer slider still is showing completely silent at times. But if I manually lock the phone and go back in, the slider moves back. Seems like a UI glitch.

To “fix” I have turned off Attention Aware functions in Face ID and Passcode as well as turning off Sleep Mode in the Health App. The slide still visually slides to silent on its own, but it’s not actually silent.

I updated to 14.2 the sound problem is now fixed I haven’t had an issue for sound but another bug came in now if i connected my AirPods with phone the music bar automatically shows on my notifications bar I doesn’t even open the music app but it shows every time when i connect like in this picture have a look

I have solved that issue recently. Initially was facing the similar problem. Go to settings > Face ID & Passcode > Check whether ‘Attention Aware Features’ is enabled or not > If enabled, please disable the feature. This steps brought back my iPhone in normalcy 😁

Hello

i tried the steps that you told the other person to do it but still i am facing the same issue of sound like in settings ringer and alert sound goes down and i have to do it again and again to put it back on full.

I have the same problem, only since installing iOS 14.0. The 14.0.1 bug fix did NOT correct the problem. In Sounds And Haptics, I have the ringer volume slider set to high, control with buttons off. If I check the settings after a short time, the ringer slider is set all the way to the lowest volume (mute??) This does not affect the alarm.

This needs to be addressed ASAP! I have the setting “Change with buttons” turned off. This to me would mean that no matter what, the ringer/notification volume should not move unless I go into the sound settings and manually slide the slider. Pretty much every day my ringer/notification volume is now slid all the way to the left and I’m missing out on important things here Apple. Fix this issue please!

I updated iPhone to iOS 14.0.1 and paired new iWatch 6. I am having the same ringer and notification mute issue on both iPhone and cellular watch. I have the volume setting in the middle and the control with buttons off. I reset the iPhone and the watch and this fixed it for the rest of yesterday. After being on their chargers over night, the issue returned today. Apple please fix this issue!

Same here, first started with iOS14 and unfortunately 14.0.1 didn’t fix the issue either. I’ve almost missed work several times! I have the ringer and alerts slider all the way up, but when I check again after a short time it’s all the way to the left without touching it. I also have the change with buttons turned off. Fix this, Apple!

I had the same thing happen. In fact, I turned up the volume, went into the news app via a widget, and went back to the volume slider in sounds. Low and behold, in the 1 minute it took to go there and back, the volume had changed. I closed the settings, reopened settings and literally saw the slider move suddenly from midrange to about 3/4 loud.

I did have to lock the sound in my phone just to keep the volume from being turned down automatically. I too missed calls because of this.

I also am having issues with hearing the sound on Jib Jab video I sent to a friend.

the sound is on but I grr nothing on my end.

I've read through all the replies, along with some other outside threads on this issue. Some say it's just a visual glitch and some say they cannot replicate the issue - well I experience my volume dropping to 0 several times a day and I'm on iOS14.2 dev beta 1. I'm installing iOS 14.2 dev beta 2 right now. We'll see if that fixes it but I can confirm that it's not just a visual volume slider glitch. I'll pick up my phone and realize I've missed several calls and texts all because the volume has dropped to 0. Hopefully this next dev update fixes the problem. The Release Notes dont address the bug but we'll see how it does