iOS 14 ringer volume issues

Hi, I did the latest update to ios14. Since then my ringer volume keeps being turned down to minimal. I’m not turning it down, it seems to happen when the phone is locked. I cannot manually change the volume when in lock mode. Any ideas?

iPhone XR, iOS 14

Posted on Sep 18, 2020 8:06 PM

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Posted on Oct 12, 2020 12:26 PM

I have turned off Sleep Mode from the Health App. It’s somewhat buried, but since I turned it off, I no longer have issues with the alerts and ringer.

note: the ringer slider still is showing completely silent at times. But if I manually lock the phone and go back in, the slider moves back. Seems like a UI glitch.

168 replies

Sep 23, 2020 11:48 AM in response to Mountainmumma

Hey there, Mountainmumma.


Welcome to the Apple Support Communities! Thanks for your post about an issue with the volume adjusting on its own after an update. We'd be glad to see how we can help.


Does this happen specifically with the Phone app, or is it more something that occurs across all notifications? See if following the steps in the "Lock the ringer and alert volumes in Settings" section of Adjust the volume on iPhone helps to quell this issue and let us know.


Thanks!

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iOS 14 ringer volume issues

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