iOS 14 ringer volume issues

Hi, I did the latest update to ios14. Since then my ringer volume keeps being turned down to minimal. I’m not turning it down, it seems to happen when the phone is locked. I cannot manually change the volume when in lock mode. Any ideas?

iPhone XR, iOS 14

Posted on Sep 18, 2020 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2020 12:26 PM

I have turned off Sleep Mode from the Health App. It’s somewhat buried, but since I turned it off, I no longer have issues with the alerts and ringer.

note: the ringer slider still is showing completely silent at times. But if I manually lock the phone and go back in, the slider moves back. Seems like a UI glitch.

168 replies

Oct 14, 2020 12:29 PM in response to zekskez

Along with the Sound I’ve also noticed a slight issue with my Haptic Feedback!, not sure what the correct terminology is but the Haptic Feedback doesn’t seem as Haptic/intense, like sometimes a don’t even feel it!.

Took it to my local Genius Bar today and they ran there some what “Diagnostic Test” and all came back fine.

i absolutely love Apple products but think it’s time for a change.

Oct 21, 2020 11:43 PM in response to Mountainmumma

It’s concerning to me that this has been a known issue for as long as it has with no solution.


Just now, after setting my alarms to wake up at the correct hour I checked settings, because I have to now, and sure enough, sounds set to zero. I have missed multiple alarms, phone calls, and messages over the last month.


One’s phone losing the ability to notify you is a big deal.

Oct 22, 2020 12:23 AM in response to RZnTeJ

Well, since 14.1 it seems to be behaving itself ( a bit). I did catch it with the volume set to half the other day which was weird but at least it rings now.

On another probably related note, I have an app that has all Notifications turned off, no sound set etc and it still manages to make a noise.

All is not well in this part of Fruitville.

Dec 24, 2020 1:31 PM in response to Mountainmumma

Just updated to iOS 14.3 and am still experiencing issues with volume changing by itself.

I try to turn my ringer to the lowest volume before silent (10%) and it automatically gets raised to about 40% volume. I can't tell what's triggering it, but I noticed I had the volume set to 10%, received a call/answered it/hung up, and the volume was back to 40%.


Took my case off to see if it was pressing the buttons, but it still happens without the case. I have an SE, which doesn't have Attention Awareness so it's not that, and I don't use bluetooth earbuds.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14 ringer volume issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.