WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Sep 21, 2020 6:05 AM in response to Tjay64

I’ve had the same issue, I’ve had several reboots a day since updating, it asks me for my passcode and shows blank stats on activity.


Never had an issue like this before on Watch OS6 or earlier, surely there has to be a supplement update from Apple to address this?


The battery life how ever has improved and is much better, I can get 2 days without needing to charge now but maybe that’s because it’s rebooting and not working as much?

Sep 22, 2020 1:26 AM in response to Tjay64

YES!! Same here.


My watch switches itself off and then wont reconnect to my phone for ages.


It wouldnt load the new Watch OS7 initially saying that I didnt have enough memory so I did a complete factory reset and reloaded it as a new watch and it too 4 hours to fully update.


It fails to load complications and just causes me no end of grief throughout the day.


FULL OF BUGS!!!

Sep 22, 2020 5:38 PM in response to pasquale22

The route map issue is not resolved anymore. It only worked yesterday after unpair & repair, and that’s it 😢 Tonight’s walk didn’t have a map, just a pin, and I lost all previous route maps 😭 Yesterday, on a 2-hr walk, I lost 22% of my watch’s battery. Tonight, I walked for exactly 1h26min and I lost 24% of watch’s battery, even though I had it in airplane mode and everything was off. Please do something, this is unacceptable 😞 Btw, my iPhone dropped from 87% to 29% on this same walk. 😢

Sep 22, 2020 7:11 PM in response to 3sleeper3

A few other complaints I have about the update besides the random reboots:


  1. The News app used to show pictures for each article before the update. Now it just shows text. My Flipboard app still shows nice photos for each article though.
  2. Double tapping the crown brings up the last 2 recently used apps. Before the update it would seamlessly switch between both recently used apps and the watch face. Now after the update there's this animation where it briefly shows all apps via the Grid view and zooms in on the specific app icon before switching to the next app or watch face. This freezes intermittently, resulting in a random experience with glitches when using the double tap feature.
  3. One feature I'd often use is to easily turn "Wake on Wrist Raise" off if I wanted to save battery life by keeping the Settings app in the dock. I could simply click the side button, choose the settings app, and switch it on/off. After the OS7 update, the Settings app after a few minutes reverts back to the main menu, resulting several more clicks to get back to "Wake on Wrist Raise", really annoying.


I'm disheartened to see that I'm not alone in believing OS7 was not properly optimized for the Series 3, owners are almost treated like an afterthought. I hope these issues get sorted out with the next 7.x update.

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WatchOS7 update problems

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