WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Sep 24, 2020 3:48 AM in response to ThomasLiljegren

same for me. After Watchos 7 update GPS in activities doesn’t show. Watch restarts several times a day. Yesterday3 times, today once so far. Sometimes it just dies and I have to hard reset it by pressing both the crown and the button. Watch series 3 connected to iPhone SE1. Needs update ASAP. Battery is also worse. I used to go for two straight days without a recharge. Now at the end of the day it’s about 40%. Used to be around 60 something by with watchOS 6. First day it was even worse so it could be that it’s doing some housekeeping after the update. Maybe it’ll get back to normal. I can live with no GPS map, but rebooting all the time is too much! Greetings from Europe.

Sep 24, 2020 7:43 AM in response to Tjay64

I cannot install OS7 because "not enough space". Needs 3.1GB on a 4.8GB device. Seems ridiculous that the OS requires 68% of the device capacity! I have NO photos or music on my watch, and only 2 non-native Apps. Even deleting everything that can be deleted, I cannot free up enough space to load the update.

I see the notes in this thread about doing a factory reset to resolve the "space" issue, but given the number of issues also discuss, I'm going to stop trying to make this happen until there are some patch releases available. In the meantime, trying to figure out how to reload the Alarm clock!

Sep 25, 2020 8:01 AM in response to Tjay64

This rebooting is ridiculous! Does anyone know if the latest update I see addresses this? I LOVE LOVE LOVE my apple watch and I'm obsessed with continuing to close my rings. All this time once I get out of work at the end of the day is really annoying because I'm missing out on ring closing goals. I will admit I've been tempted to upgrade (Mine is the 3) but at the same time I hate to give more business to a company that would make this update so unsatisfactorily!

Sep 25, 2020 12:18 PM in response to Bagel123

I’ve managed to finally solve the issue. I’ve updated to 7.0.1 (had to reset my iPhone a few times during “preparing update” in order for it to finish updating though). I did un-pairing and re-pairing and it did the trick. One thing though- I haven’t installed any of the third party apps except radio FM which I use often. Routes are now finally showing, data is in sync with health app and my battery just got from 6:30 am to 9:30 pm without spontaneous resets and is at 53% (have done two 15 minute trainings of cycling and walking in the meantime and a lot of dictation/Siri texting). Watch os6 was around 60 at that point usually. So I’m satisfied with battery as well but I still can’t believe it apple

put me through all this. Jobs would’ve never allowed this to happen.

Sep 25, 2020 1:02 PM in response to jimmyv1986

Rebooted twice, after update to 7.0.1... I was hoping the update was to resolve this issue.


I have noticed however, that the reboot happens ~5min or so after leaving my house (disconnected from Wifi) and being on the road. I've heard from multiple people in the forums with the same observation/hypothesis too.


To further support the hypothesis, on the days I haven't left my house (don't judge me, we're in a pandemic lol ) my watch didn't reboot at all

Sep 25, 2020 3:38 PM in response to Tjay64

hey guys, series 3 42mm random restart everyday or doesn't respond with black screen. i've been back and forth with apple and my watch is out of warranty as well. i did the latest update. constant back and forth with apple supervisors and support, sending diags, and currently on the phone still dealing with the issue. im gonna post my case id for you guys to refer to if it helps. other than that, were all sol, that new update on both my iphone xr and iwatch did nothing. 

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WatchOS7 update problems

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