WatchOS7 update problems

Exact same issue on my series 3 watch! I also tried everything including a hard reset. It's fine for a day then starts shutting down and locking while it's on my wrist. Will there be a fix soon? Apple! Give us an update PLEASE!!!

So I was unable to get my watch to stop rebooting after os7 update. Could not even wear the dame thing. Seeing that I was still under warranty I took it to apple. The lady I talked to and told her the problem said “this is weird”. They said they would send it out to check it. I just got my replacement in the mail today. And NO I am NOT updating this watch.

So I’ve spent the morning talking to Apple who have now put two profiles on my phone to track the watch restarting. Soon as I mention the thousands with the same problem shouting on the forum the subject changes as if it’s only my watch that has the problem. Now I have to try and keep a track of the restarts and email them when it’s shut down a few times. I have the watch 3 Nike version in immaculate condition.

mans as I write this it restarts again. Well done Apple fantastic update

Mine reboots only a couple times a day, but all I use on it are workouts and a few complications. Haven’t seen my pattern and did it while sleeping last night as well. It’s messing up my sleep analytics :-(

7.01 series 3

At the beginning of this whole dilemma I called Apple every day since the watchOS update and I went through all the troubleshooting several different senior advisors and now after sending diagnostic information my Apple senior advisor had informed me to send the watch out and they’d be covering the flat repair repair cost. Honestly though I feel like I had to put up a good argument in order to get to that and I don’t feel like I should’ve been going through all these hoops in order to get Apple to understand the circumstance that I’m not the only one having this issue and it’s clearly affected series 3 owners.

My main concern at this point is that if they send me back my watch “repaired” or replaced that the issue itself would just happen again.

having a background in this field I would say that the software isn’t compatible with series 3 hardware which brings us to this particular issue of rebooting and performance issues/battery issues. We need as many of you fine people to call in and report this to make it more apparent that their needs some sort of action on apples part to rectify this issue.

I’ll keep you guys posted but as of right now erasing the watch , setting it up as new, 7.0.1 didn’t fix a thing and turning off fitness and heart rate and no third party apps makes NO difference, if anything it restarted even more (3 times in one day).

I hope someone at Apple looks at this and actually does something about it, I don’t feel like this is anything Apple would condone so the fact I feel pressured to have a new one feels sneaky and very dishonest.

I just spent 30 min on a chat with Apple... my second chat... for them to first tell me they have not heard of the issue, then tell me they want me to do some troubleshooting methods from the thread on the forum which was odd since they said they had never heard of it... then asked me if I had any scars or wrist tattoos which could effect the watch.... he proceeded to tell me he was going to connect me to a senior advisor... only to disconnect the chat... so yea... Guess I'll contact them for the 3rd time!!! This watch is garbage!

I'll provide an update on my Series 3 issues with OS7, the watch randomly rebooted TWICE in the last 24 hours. For reference I have heart-rate and fitness tracking OFF and it is connected to an iPhone 7. Only three watch faces are active. Battery drain seems normal. There is no noticeable setting, time of day, or battery level before the random reboots, it just seems to happen randomly. I'm also noticing frequent delays when opening certain apps (spinning circle) which never occurred with the previous OS6, this is extremely frustrating during regular usage. I fully realize new operating systems may take time to optimize for older devices, so I hope another update in the near future will completely resolve these widely report issues. Please Apple, let's get this fully sorted out!

I had something different happen a few minutes ago, I looked at my watch and the screen was blank, it had randomly turned off. Instead of rebooting, it just crashed. I pressed the side button for 5 seconds and nothing happened. I then pressed both the crown and side button for 5 seconds and thankfully the Apple logo appeared and it booted up. For reference: Watch Series 3 connected to iPhone 7, fitness tracking OFF, heart-rate tracking OFF, wifi OFF, and three active watch faces. Certain apps, like Settings and News, take time to launch with a spinning circle. It appears Apple software engineers have a lot of issues to address, I'll patiently wait for the next update and hopes it resolves all of these issues. I own seven Apple devices and honestly expected more with this Watch OS7 update on my Series 3.

Mine is rebooting at least 4 times a day. I took it to the store because i thought it was broken. They charged me 25 dolars to fix it and they didnt do anything to the watch at all. Supposedly they fixed the software but its just as bad as before and now they scammed me at the store and i have a non working watch under warranty.

Hi to everybody,

the same issue for me. Apple watch 3 cellular, until OS7 everything was fine for more then a two years. The very day I updated it to OS7 it starting to reboot itself up to 4 times per day, sometimes twice in less then half an hour. Also, with OS7 there was heavy battery draining issue, but with OS7.01 I can say (so far) that it seems like draining normal again. However, the watch rebooted itself half an hour ago again, and it is uselles for almost 3 weeks now, because you'll never know when it will happen, and I can not use it at least for trainnings any more. Not even to mention, that on my job, where it is everything about the minutes, when I look what is the time I just see black screen (totally shut down) or apple logo (rebooting).

Uselles watch at the moment!

Yes, exactly. If I'm at home, or a location where my 7+ has good access to WiFi, my watch is fine. I went to church this morning where my phone automatically jumps on the WiFi there, and the watch functioned fine.

It's when I'm away from WiFi that the watch reboots and screen lock constantly happen. I had a store pickup to make this afternoon, and my watch rebooted twice during the 35 minutes I was driving. It was unusable to me during 90% of my drive.

Even if it doesn't reboot, the screen locks repeatedly. I had to use the passcode at least 6 times the other day when I was away from home. It even required me to sign back in to my Apple ID on my phone once I got home.

The watch is useless to me because of this.

I completely agree! I'm a senior software engineer that has worked on many software upgrade projects for a number of large organisations over the years, and I'm completely astonished how these software OS updates are obviously not thoroughly tested on all of the supported devices before they are released. Moreover I'm even more astonished that there is an obvious disconnect in communication between the retail technical support teams and the software engineering department at Apple headquarters. There was recently an issue with the 5700XT graphics on the iMac 2020 that was causing a graphical glitch on the screen - and everyone took to the forums to complain about Apple seemingly not doing anything about it. Many customers even called Apple Sales to cancel their order until the issue was resolved, and no one in the Apple Sales team even knew about the issue. Ironically, it was resolved in a software update, but no one even knew Apple was working on the solution. It goes without saying that when these issues arise Apple has a fundamental obligation to acknowledge it and confirm they are working on a fix. We as Apple customers pay a premium price not only for premium products, but also for premium service. It's difficult to suggest we are receiving this premium service when Apple intentionally chooses to stay silent while everyone is left to battle through these issues.

To have access to the beta Watch OS you have to sign up at beta.apple.com

Follow the instructions. You will have to download a beta "profile" and install it on the iPhone to which your watch is connected.

The instructions are pretty clear at the above website.

I updated my Watch 3 to 7.0.2 a few days ago. The problems remain. When I leave my home and our WiFi, the Watch repeatedly locks on my wrist. It's also locking, with less frequency while at home, but it it does happen. It rebooted also today, as it was trying to load Weather.

My iPhone 7+ is running 14.0.1

So disappointing. One of my favorite devices has become totally undependable. And still no word from Apple. Not a great way to encourage me to buy a new iPhone, even though I do need one. No way I'm putting money into another Apple device until this issue is addressed and fixed.

I have good news for you. Two days have passed without reboots since I have watchos 7.1 beta 3. I have also seen that in many pages that 7.1 beta 3 has disappeared the reboots for many people. I recommend updating to 7.1 beta 3. I have seen that many do not understand how to update to beta 3. You can look for tutorials on youtube about that