My old email address was linked in my ipad mini. But that email was hacked and i have to access to open it. I restored my ipad in itunes already but i still cant open my ipad because it says that my old email was linked in. Please help! Thank you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
If you are now using a different AppleID - and made the fundamental mistake of creating a new AppleID account instead of updating the original AppleID account with new details (such as a change of email address) - you will need to recover access to the AppleID credentials/account previously used to activate your iPad.
If you are the owner of the AppleID that previously activated the device - and you have forgotten the required AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For reference, here are the support pages that detail procedures for updating an AppleID account details (e.g., a change of email address or password) and the essential steps that you must follow having made changes to the account:
Change your Apple ID - Apple Support
Change your Apple ID password – Apple Support
What to do after you change your Apple ID or password - Apple Support
I nope this information and guidance proves to be helpful is resolving your problem.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
If you are now using a different AppleID - and made the fundamental mistake of creating a new AppleID account instead of updating the original AppleID account with new details (such as a change of email address) - you will need to recover access to the AppleID credentials/account previously used to activate your iPad.
If you are the owner of the AppleID that previously activated the device - and you have forgotten the required AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For reference, here are the support pages that detail procedures for updating an AppleID account details (e.g., a change of email address or password) and the essential steps that you must follow having made changes to the account:
Change your Apple ID - Apple Support
Change your Apple ID password – Apple Support
What to do after you change your Apple ID or password - Apple Support
I nope this information and guidance proves to be helpful is resolving your problem.
Hi i can't open my ipad mini 2. My email address that was linked in was hacked already. What will i do? Please help!! thank you
