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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My old email address was linked in my ipad mini. But that email was hacked and i have to access to open it. I restored my ipad in itunes already but i still cant open my ipad because it says that my old email was linked in. Please help! Thank you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
If you are now using a different AppleID - and made the fundamental mistake of creating a new AppleID account instead of updating the original AppleID account with new details (such as a change of email address) - you will need to recover access to the AppleID credentials/account previously used to activate your iPad.
If you are the owner of the AppleID that previously activated the device - and you have forgotten the required AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For reference, here are the support pages that detail procedures for updating an AppleID account details (e.g., a change of email address or password) and the essential steps that you must follow having made changes to the account:
Change your Apple ID - Apple Support
Change your Apple ID password – Apple Support
What to do after you change your Apple ID or password - Apple Support
I nope this information and guidance proves to be helpful is resolving your problem.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
If you are now using a different AppleID - and made the fundamental mistake of creating a new AppleID account instead of updating the original AppleID account with new details (such as a change of email address) - you will need to recover access to the AppleID credentials/account previously used to activate your iPad.
If you are the owner of the AppleID that previously activated the device - and you have forgotten the required AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For reference, here are the support pages that detail procedures for updating an AppleID account details (e.g., a change of email address or password) and the essential steps that you must follow having made changes to the account:
Change your Apple ID - Apple Support
Change your Apple ID password – Apple Support
What to do after you change your Apple ID or password - Apple Support
I nope this information and guidance proves to be helpful is resolving your problem.
Hi i can't open my ipad mini 2. My email address that was linked in was hacked already. What will i do? Please help!! thank you
