Lost app folders after ios14 upgrade (iPhone XS Max)

I upgraded to ios14 about 24 hours ago. At first everything looked similar but at some point all of my app folders disappeared. I had grouped all of my apps (I have many, I'm a bit of an app Junkie) into folders that make sense for me (eg. "Health and Fitness", "Finance", "News", "Music", "Photography" etc.) but now the groups have disappeared completely. The individual apps are all still there and I can see them in the default groups in the new "app library view" but my own groups are nowhere to be found.


Has anyone else encountered this issue and is there a way to get my groups back? Thanks.

Posted on Sep 19, 2020 5:24 AM

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22 replies

Feb 9, 2021 5:58 PM in response to CapeTownMac

Everything on my iPad that was in a folder was kicked out to 14 pages. 14. I have spend countless hours the last few weeks attempting to reorganize things back in folders repeatedly. I get some things back in order, and they get kicked back out. Sometimes it's within an hour or two. Sometimes it happens multiple times a day to random folders. I finally had almost everything organized again only to realize a few minutes ago all but 2 folders were kicked back out. There is no rhyme or reason to it. Things in one folder get kicked back out to numerous pages randomly. I couldn't restore from backup when I noticed this initially because I didn't know when it occurred. My most used apps are on the first 3 pages so it wasn't until I went to a specific folder on a different page that I realized what had happened. I only know for certain it's happened following one of the iOS 14 upgrades, and it wasn't an issue of me trying out widgets as has seemed to be the issue for some. I am completely fed up with this garbage. I need things to be orderly. This is ridiculous.

Nov 20, 2020 2:13 AM in response to Jtitus0246

Same as me on my iphone Pro and iPad Pro it’s driving me mad, I have even lost a lots of apps too , please Apple we pay a lot of money for these items the least you can do is give us a better service, most of my family and friends are saying the same and a lot of us are seriously talking about switching to another phone company. I certainly won’t be upgrading either with you in the foreseeable future........ Last chance please fix this !

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Lost app folders after ios14 upgrade (iPhone XS Max)

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